Neuroscience Hospital Specialist (Cedar Rapids, IA)

Otsuka•Cedar Rapids, IA

About The Position

Otsuka America Pharmaceutical Inc. is a global healthcare company focused on innovative pharmaceutical products that address unmet medical needs and nutraceutical products that support everyday health. Its customer engagement model uses in-person, virtual, and digital interactions to provide healthcare providers with expertise on products and their approved conditions, with the goal of improving patient care and the experience of patients, caregivers, and providers. The Hospital Specialist is the primary point of contact for healthcare provider customers and supports local care delivery through coordinated engagement with account management, medical, patient access, and market access colleagues. Working within an ecosystem led by an Area Business Lead, the specialist provides complex, on-label information based on approved content, identifies opportunities to improve the patient experience, and shares local insights that inform business strategy. The position reports directly to the respective Area Business Lead. The role is designed to strengthen customer engagement, thought leadership, and business planning. It involves proactive outreach to healthcare professionals, facilitating discussions, supporting local provider groups and speaker programs, and coordinating with cross-functional colleagues under applicable guidelines. The specialist should be comfortable working in an evolving and ambiguous environment and should communicate complex clinical and product information effectively.

Requirements

At least 2 years of pharmaceutical or medical device sales experience.
At least 4 years of experience in a sales role working with healthcare providers, ideally representing multiple products.
Reside within a commutable distance of 50 miles from the primary city in the sales territory.
Previous cross-functional industry experience in commercial life sciences or a related industry.
Ability to work in an ambiguous environment undergoing transformation.
Proven track record in coaching, training, and mentoring peers or others.
Commitment to ethical business practices, understanding of regulatory standards, and ability to conduct business in compliance with company policies and guidance.
Ability to assimilate and communicate complex clinical and product information.

Responsibilities

Conduct proactive outreach to healthcare providers on product access, on-label information, and established patient care guidance.
Engage customers using virtual and digital tools and direct them to other colleagues, such as Medical Science Liaisons, when appropriate.
Facilitate speaker programs and organize local provider groups to discuss experiences and outcomes with local and regional leaders.
Elevate opportunities and feedback to the Area Business Lead, including local market insights that inform local strategy and business goals.
Use competitive data and business reports, including sales data and promotional budgets, to track progress and uncover opportunities.
Apply knowledge of territory and business conditions to set near-term priorities for the territory business plan.
Respond compliantly to competitive threats and opportunities.
Educate office staff on payer guidelines and reimbursement procedures to support pull-through.
Use promotional materials effectively and make appropriate use of internal ecosystem support resources.
Apply market and industry knowledge to address objections and influence prescribing habits during office calls.
Identify professional groups for networking and access to potential key opinion leaders.
Build relationships with key office and practice personnel, focusing on patient health in conversations with staff.
Follow through with accounts, provide value, and give accurate information in response to their needs.
Deliver effective, balanced office calls and sales presentations using approved marketing materials and technical references, such as studies and package inserts.
Demonstrate product knowledge, including knowledge of the competition, and communicate information clearly and confidently to help healthcare providers enhance patient outcomes.
Collaborate with colleagues in Medical, Market Access, and Patient Support under appropriate guidelines.