Neurodiagnostic Team Lead - LGH EEG/Full Time 8a-5p

Centra Health•Lynchburg, VA

About The Position

The Neurodiagnostic Team Lead provides daily operational leadership and oversight for the Inpatient and Outpatient Neurodiagnostic team, supporting safe, high-quality, timely, and patient-centered neurodiagnostic services. The role directly supervises EEG technologists and serves as a clinical resource, trainer, mentor, and leader. It coordinates staffing and workflow, develops team members, ensures compliance with departmental and organizational standards, and promotes continuous improvement in clinical practice and patient care. The Team Lead works collaboratively with physicians, APPs, nursing, hospital leadership, and other clinical departments to support EEG services. The role also supports performance management, clinical quality and patient safety, education and competency development, scheduling and resource allocation, departmental goals and metrics, policy implementation, and regulatory and accreditation requirements. The Team Lead is expected to model professionalism, integrity, accountability, effective communication, and collaboration while balancing operational needs with patient safety and quality of care.

Requirements

High school diploma or GED.
Current professional ASET certification/credentialing.
Demonstrated clinical experience in EEG/neurodiagnostic services.
Two years of experience in EEG neurodiagnostic services.
Strong knowledge of EEG procedures, equipment, safety standards, and clinical practices.
Demonstrated ability to train, mentor, and develop staff.
Strong communication, organizational, problem-solving, and interpersonal skills.

Nice To Haves

Experience with performance management and employee evaluations.
Experience with quality improvement, regulatory compliance, and departmental metrics.
Bachelor's degree or higher in a related healthcare or neurodiagnostic field, as applicable to organizational requirements.

Responsibilities

Direct and oversee daily EEG team operations, staffing, coverage, workflow, and timely completion of studies.
Coordinate daily assignments and prioritize EEG services based on patient acuity, clinical needs, and organizational priorities.
Monitor workflow and address operational issues, barriers, and staffing concerns; serve as a primary contact for EEG technologists' daily operational and clinical concerns.
Ensure communication and collaboration among EEG technologists, physicians, APPs, nursing, and other care team members.
Promote accountability, professionalism, teamwork, and patient-centered care.
Directly supervise assigned EEG and EMG technologists and other designated team members; establish expectations for performance, conduct, attendance, productivity, and work quality.
Coach, mentor, and provide feedback to staff; identify development needs and facilitate training and educational opportunities.
Support onboarding, orientation, competency validation, and continued professional development; recognize strong performance and address performance concerns.
Participate in performance management and appraisal processes, conduct and document performance evaluations, and prepare formal reviews.
Develop and monitor performance improvement plans when appropriate, in collaboration with leadership and Human Resources; address employee concerns consistently and maintain relevant documentation.
Promote adherence to EEG clinical standards, protocols, policies, and procedures; monitor test quality and documentation accuracy.
Identify and participate in initiatives to improve clinical quality, patient safety, efficiency, and patient experience; assist with follow-up of safety events, service concerns, and quality issues.
Ensure staff maintain required competencies and demonstrate appropriate technical and clinical practices.
Function as a primary trainer, mentor, and clinical resource; coordinate education on procedures, equipment, safety, infection prevention, patient care, and departmental expectations.
Coordinate specialized training with physicians, APPs, and other clinical experts; support competency assessment and validation for new and existing staff.
Assist with staffing plans, scheduling, workload management, and resource allocation; communicate anticipated coverage concerns to leadership.
Assist with departmental goals, metrics, productivity, quality measures, and incentive initiatives; participate in meetings and leadership activities.
Assist with policy and procedure development and implementation and support regulatory, accreditation, and organizational requirements related to EEG services.
Maintain records concerning department operations, staff competencies, education, and performance; work with leadership to improve efficiency and resource utilization.
Communicate effectively, make sound operational and patient-care-priority decisions, address concerns proactively, escalate issues appropriately, maintain confidentiality, and comply with applicable policies and regulatory requirements.