Neurodiagnostic Team Lead - LGH EEG/Full Time 8a-5p

Centra Health•Lynchburg, VA

6d•$29 - $42

About The Position

The Neurodiagnostic Team Lead provides daily operational leadership and oversight of the Inpatient and Outpatient Neurodiagnostic team to ensure safe, high-quality, timely, and patient-centered services. The role directly supervises EEG technologists and serves as a clinical resource, trainer, mentor, and department leader. The Team Lead coordinates staffing and workflow, supports staff development and competency, ensures compliance with departmental and organizational standards, and promotes continuous improvement in clinical practice and patient care. The role collaborates with physicians, APPs, nursing, hospital leadership, and other clinical departments to support effective EEG services.

Requirements

High school diploma or GED.
Current professional ASET certification/credentialing.
Demonstrated clinical experience in EEG/neurodiagnostic services.
At least 2 years of experience in EEG neurodiagnostic services.
Strong knowledge of EEG procedures, equipment, safety standards, and clinical practices.
Demonstrated ability to train, mentor, and develop staff.
Strong communication, organizational, problem-solving, and interpersonal skills.

Nice To Haves

Experience with performance management and employee evaluations.
Experience with quality improvement, regulatory compliance, and departmental metrics.
Bachelor's degree or higher in a related healthcare or neurodiagnostic field, as applicable to organizational requirements.

Responsibilities

Direct and oversee daily EEG team operations, including staffing, coverage, workflow, and timely completion of studies.
Coordinate daily assignments and prioritize EEG services based on patient acuity, clinical needs, and organizational priorities, including departmental productivity goals.
Monitor workflow and address operational barriers and staffing concerns.
Serve as the primary contact for EEG technologists regarding daily operational and clinical concerns.
Promote communication and collaboration between EEG technologists, physicians, APPs, nursing, and other care team members.
Promote accountability, professionalism, teamwork, and patient-centered care.
Directly supervise assigned EEG and EMG technologists and other designated team members.
Establish performance, conduct, attendance, productivity, and work-quality expectations.
Coach, mentor, and support staff; identify development needs and facilitate training and education.
Support onboarding, orientation, competency validation, and continuing professional development.
Recognize strong performance and address performance concerns promptly and appropriately.
Participate in performance management and appraisal processes, conduct and document evaluations, and prepare formal performance reviews.
Provide ongoing employee feedback and development support, and develop and monitor improvement plans when appropriate in collaboration with leadership and Human Resources.
Address employee concerns fairly and consistently in accordance with organizational policies, maintaining documentation of performance, coaching, competencies, and corrective actions.
Promote adherence to EEG clinical standards, protocols, policies, and procedures, and monitor testing and documentation quality and accuracy.
Identify and participate in initiatives to improve clinical quality, patient safety, efficiency, and patient experience.
Assist with investigation and follow-up of patient safety events, service concerns, and quality issues.
Ensure staff maintain required competencies and demonstrate appropriate technical and clinical practices.
Provide and coordinate education on EEG procedures, equipment, safety, infection prevention, patient care, and departmental expectations.
Coordinate specialized education with physicians, APPs, and other clinical experts, and support staff competency assessment and validation.
Assist with staffing plans, scheduling, workload management, and resource allocation; communicate anticipated coverage concerns to leadership.
Assist with departmental goals, metrics, productivity, quality measures, and incentive initiatives.
Participate in departmental meetings and leadership activities and assist with policy and procedure development and implementation.
Support regulatory, accreditation, and organizational requirements related to EEG services.
Maintain records related to department operations, staff competencies, education, and performance.
Collaborate with leadership to improve departmental efficiency and resource utilization.
Lead by example, communicate effectively, make sound operational and patient-care-priority decisions, address or escalate concerns appropriately, balance operational needs with patient safety and quality, and maintain confidentiality and compliance with organizational policies and regulatory requirements.