Neuro Serv Specialist (Midland)

MyMichigan Health•Midland, MI

About The Position

The Stroke Program coordinator oversees the development and operation of the Primary Stroke Center. The role prepares and submits required administrative reports and serves as MyMichigan's regional Primary Stroke Center liaison, collaborating with the American Heart Association, The Joint Commission, and other stroke accrediting agencies as required. Applying nursing clinical practices and case management, the position supports patients who have suffered a stroke and functions as the Manager of the Stroke Program. The specialist collaborates with physicians, rehabilitation specialists, and community agencies; monitors stroke patient documentation and care against established protocols; gathers and analyzes stroke core-measures data; and reports required data to the central stroke registry. The role helps ensure compliance with accreditation standards, participates in the Stroke Review Committee, supports stroke education for medical staff, and works to improve clinical care and patient outcomes. The position also maintains current knowledge of stroke-related practice and research and helps develop neuroscience programs or clinics based on identified needs.

Requirements

  • Bachelor's degree; a bachelor's degree in nursing is preferred.
  • Knowledge of neuroscience nursing, normally acquired through 3–5 years of clinical experience working with neurology and/or neurosurgical patients.
  • Knowledge of general nursing principles, practice skills, and organizational and regulatory functions.
  • Strong clinical leadership skills and excellent verbal and written communication.
  • Effective team interaction and strong problem-solving skills.
  • Excellent customer-service relations and commitment to community-service education.
  • Proficiency with computer applications, including Access, Outlook, Mysis, Excel, and Word.
  • Ability to work under pressure.
  • Demonstrate competency in Microsoft Windows; further learning opportunities may be required.
  • BLS certification within 30 days of hire.
  • Ability to handle multiple tasks, work independently and with others, maintain regular and predictable attendance, and stay awake.
  • Ability to meet the physical and functional requirements described, including moving about the facility with or without an assistive device and performing light physical-demand work.
  • Follow MyMichigan Health bloodborne-pathogen and TB-testing requirements.

Nice To Haves

  • Registered Nurse (RN) credential.
  • Marketing or public-speaking experience.
  • Master's degree in advanced clinical practice.
  • Certified Neuroscience Registered Nurse credential.

Responsibilities

  • Collaborate and establish rapport with stroke patients’ physicians, rehabilitation specialists, and community agencies.
  • Evaluate inpatient and outpatient stroke patient documentation and intervene with medical providers to support compliance with established care protocols and guidelines.
  • Assist Case Management with monthly collection and compilation of stroke core-measures data; maintain and analyze the database to identify quality-improvement opportunities.
  • Report stroke core measures and certification-required data to the central stroke registry.
  • Ensure departmental compliance with accreditation standards, including those of The Joint Commission and the Michigan Department of Community Health.
  • Serve as an active member of the Stroke Review Committee; oversee and conduct required meetings as directed by the Primary Stroke Center Medical Director.
  • Review data, care protocols, and program compliance in collaboration with the stroke medical director.
  • Assist in developing and implementing stroke education for medical staff who work with stroke patients.
  • Communicate clearly and appropriately with customers, orally and in writing.
  • Promote clinical excellence to improve patient care and outcomes.
  • Monitor national and accrediting-body trends, practice changes, and research related to stroke care, and share relevant knowledge with clinical leaders.
  • Continue acquiring neuroscience nursing knowledge and skills, particularly in stroke care, and apply that knowledge in the role.
  • Identify opportunities and collaborate on implementing neuroscience programs or clinics based on needs identified by physicians, allied health professionals, or patients.
  • Perform other duties as assigned.
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