Network/Systems Administrator I

City of Garden City•Garden City, KS

6d•Onsite

About The Position

This position provides special and technical support for department computer systems. The role is responsible for having working knowledge of all computers, software, and other devices used by City staff. It assists in the installation and maintenance of personal computers, software applications, and information technology.

Requirements

Knowledge of computer hardware and software programs.
Skill with computer network system.
Ability to communicate clearly with computer professionals and software / hardware companies.
Possess physical condition appropriate to the performance of assigned duties and responsibilities, to include transporting and installing computer hardware.
Ability to communicate verbally and in writing with City employees, government agencies, business vendors and suppliers, and the general public.
High school diploma required.
Previous experience with computers, hardware, software and information technology.
Valid Driver’s License required.
Must obtain a Kansas Driver’s License within 60 days of establishing residency.

Nice To Haves

AS/400 and Windows preferred.

Responsibilities

Uses an established tracking system to log requests, monitors progress and track problematic issues.
Analyzes issues and reviews possible solutions.
Communicates with staff regarding implementation and solutions.
Documents results.
Assists in implementation of projects that are given to your team by the Communications Project Manager.
Installs all software and software upgrades on applicable devices.
Researches information concerning computer equipment and software.
Assists with maintenance and inventory on all computer equipment.
Assists in training new employees on applications and software.
Assists in maintaining bar coding computer program; to include data entry and inventory procedures.
Assists in planning, implementing, supporting, and maintaining security systems, firewalls, spam filters, malware, virus protection, and policies to provide requisite protection against viruses and other destructive or invasive software.
Assists in maintaining in-car camera system and is responsible for retention of data.
Trouble-shoots problems with system as required.
Assists in maintaining computer systems in offices and vehicles and other portable devices.
Trouble-shoots problems with system as required.
Assists with all SunGard software.
Provides polite, responsive, adaptable customer service.
Assists IT Infrastructure team as needed.
Manages staff to provide a high level of customer service when communicating with others.
Performs other job-related duties as assigned.