Systems & Network Administrator

Softthink Solutions • Kenosha, WI

1d • Onsite

About The Position

Maintains the server, network, and security infrastructure supporting mission-critical and standard systems.

Requirements

• Server and network administration
• Firewall, VPN, routing, switching
• Cybersecurity tools and monitoring
• Experience in 24/7 environments
• 3–5 years of experience in systems and network administration.
• Strong knowledge of firewalls, VPNs, routing, switching, and cybersecurity tools.
• Experience with Microsoft Server, Linux, and virtualization platforms.
• Ability to support 24/7 environments and respond to Priority 1/2 incidents.

Nice To Haves

• Experience supporting public safety systems (CAD, 911, LERMS).
• Familiarity with CJIS Security Policy.

Responsibilities

• Provide on-site system and network support during business hours and remote/on-call support after hours.
• Support infrastructure for mission-critical systems including CAD, LERMS, Jail, Mobile, and TIME System.
• Support infrastructure for standard systems including ERP, Office 365, scheduling, evidence, fleet, and others.
• Perform workstation setup, OS installation, patching, antivirus, and break/fix.
• Administer Microsoft and Linux servers, updates, permissions, and security.
• Provide 24x7 network monitoring, firewall management, VPN, antivirus, and connectivity.
• Support backup and recovery operations.
• Support network-dependent system interfaces.
• Assist with annual inventory and lifecycle management.
• Support helpdesk escalations and ticket resolution.
• Implement cybersecurity controls, MFA, and CJIS compliance.
• Respond to Priority 1 and Priority 2 incidents within required timeframes.

Benefits

• Donation matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed