Systems & Network Administrator

Softthink Solutions Inc•Kenosha, WI

2d•Onsite

About The Position

Maintains the server, network, and security infrastructure supporting mission-critical and standard systems. Provides on-site system and network support during business hours and remote/on-call support after hours. Supports infrastructure for mission-critical systems including CAD, LERMS, Jail, Mobile, and TIME System, as well as standard systems including ERP, Office 365, scheduling, evidence, fleet, and others. Performs workstation setup, OS installation, patching, antivirus, and break/fix. Administers Microsoft and Linux servers, updates, permissions, and security. Provides 24x7 network monitoring, firewall management, VPN, antivirus, and connectivity. Supports backup and recovery operations and network-dependent system interfaces. Assists with annual inventory and lifecycle management and supports helpdesk escalations and ticket resolution. Implements cybersecurity controls, MFA, and CJIS compliance. Responds to Priority 1 and Priority 2 incidents within required timeframes.

Requirements

Server and network administration
Firewall, VPN, routing, switching
Cybersecurity tools and monitoring
Experience in 24/7 environments
3–5 years of experience in systems and network administration.
Strong knowledge of firewalls, VPNs, routing, switching, and cybersecurity tools.
Experience with Microsoft Server, Linux, and virtualization platforms.
Ability to support 24/7 environments and respond to Priority 1/2 incidents.

Nice To Haves

Experience supporting public safety systems (CAD, 911, LERMS).
Familiarity with CJIS Security Policy.

Responsibilities

Provide on-site system and network support during business hours and remote/on-call support after hours.
Support infrastructure for mission-critical systems including CAD, LERMS, Jail, Mobile, and TIME System.
Support infrastructure for standard systems including ERP, Office 365, scheduling, evidence, fleet, and others.
Perform workstation setup, OS installation, patching, antivirus, and break/fix.
Administer Microsoft and Linux servers, updates, permissions, and security.
Provide 24x7 network monitoring, firewall management, VPN, antivirus, and connectivity.
Support backup and recovery operations.
Support network-dependent system interfaces.
Assist with annual inventory and lifecycle management.
Support helpdesk escalations and ticket resolution.
Implement cybersecurity controls, MFA, and CJIS compliance.
Respond to Priority 1 and Priority 2 incidents within required timeframes.