Network Operations Engineer II

Astreya•Denver, CO

1d•$75,240 - $118,800

About The Position

The Network Operations Engineer II is a network and server support engineer for content delivery network (CDN) cluster environments. The role requires the ability to work independently with accuracy and attention to detail. It applies company policies and procedures to resolve a variety of issues, works on problems of moderate scope, and receives general instructions for routine work and detailed instructions for new projects. The engineer assists with global production CDN deployments, supports production and corporate network and internet peering strategies, and works with server hardware technologies related to content delivery performance and capacity. Day-to-day work involves multiple vendors' servers and a variety of software and hardware issues. The role also handles traffic and queries from ISPs and partners, supports switch incident response, and works with ISPs and vendors to resolve network issues. Participation in 24/7 support with teams around the globe is required; some weekend work may be required. The listed salary range is $75,240.00–$118,800.00 USD in base pay. Astreya offers comprehensive benefits to regular, full-time employees, including health coverage, paid time off, paid holidays, retirement benefits, professional development, and other listed programs and insurance.

Requirements

Bachelor’s degree (B.S./B.A.) from a four-year college or university and 2 to 5 years of related experience and/or training, or an equivalent combination of education and experience.
Build productive internal and external working relationships.
Exercise judgment within defined procedures and practices to determine appropriate action.
Understand fiber-optic technology, including cable types, connector types, optic types, patch panels, and optical transport technologies.
Understand preparation of root cause analyses for network and server outages.
Have programming and scripting capabilities.
Have strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world.

Nice To Haves

Experience working in a multi-vendor network environment.
Network certifications, including server-level certifications.

Responsibilities

Assist with global production content delivery network deployments.
Participate in production and corporate network and internet peering strategies.
Work with server hardware technologies related to content delivery performance and capacity.
Work on multiple vendors' servers and address software and hardware issues.
Handle traffic and queries raised by ISPs and partners.
Support the team in handling switch incidents, including input errors, CRC issues, and RMA.
Work with ISPs and vendors to resolve network issues.
Participate in 24/7 support with teams across the globe.
Perform other duties as required.

Benefits

Medical coverage through UHC (PPO, HSA, and Surest options) or Kaiser HMO for California employees.
Dental coverage through UHC Nationwide.
Vision coverage through UHC.
Flexible Spending Account for health and dependent care.
Pre-tax commuter benefit for parking and transit, location-specific.
Continuing education and professional development through platforms such as Udemy and Coursera.
Corporate Wellness Program provided by Goomi Group.
Employee Assistance Program.
Wellness Days.
401(k) plan.
Basic and supplemental life insurance.
Short-term and long-term disability insurance.
Critical illness, critical hospital, and voluntary accident insurance.
Tuition reimbursement, available six months after start date and capped.
Paid Time Off, accrued and prorated, up to 120 hours annually.
Paid holidays.
Statutory leaves, paid time, and other ancillary benefits required under state and federal law.