Network Operations Engineer II

Astreya•Denver, CO

1d•$75,240 - $118,800

About The Position

The Network Operations Engineer II is a network and server support engineer for CDN cluster environments. The role requires working independently with a high level of accuracy and attention to detail. The position applies company policies and procedures to resolve a variety of issues, works on problems of moderate scope, and receives general instructions for routine work and detailed instructions for new projects.

Requirements

Bachelor’s degree (B.S./B.A.) from a four-year college or university and 2 to 5 years of related experience and/or training, or an equivalent combination of education and experience.
Build productive internal and external working relationships.
Exercise judgment within defined procedures and practices to determine appropriate action.
Understand fiber-optic technology, including cable types, connector types, optic types, patch panels, and optical transport technologies.
Understand how to prepare root cause analyses for network and server outages.
Have programming and scripting capabilities.
Have strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world.

Nice To Haves

Experience working in a multi-vendor network environment.
Network certifications, including server-level certifications.

Responsibilities

Assist with global production content delivery network deployments.
Participate in production and corporate network and internet peering strategies.
Work with server hardware technologies relevant to content delivery performance and capacity.
Work on multiple vendor servers and address software and hardware issues in day-to-day activities.
Handle traffic and other queries raised by ISPs and partners.
Support the team with switch incidents, including input errors, CRC issues, and RMAs.
Work with ISPs and vendors to resolve network issues.
Participate in 24/7 support with teams across the globe; some weekend work may be required.
Perform other duties as required.

Benefits

Medical insurance through UHC (PPO, HSA, and Surest options) or Kaiser (HMO option for California employees only).
Dental insurance through UHC.
Vision insurance through Nationwide Vision by UHC.
Flexible Spending Account for health and dependent care.
Pre-tax commuter benefit account for parking and transit, depending on location.
Continuing education and professional development through platforms such as Udemy and Coursera.
Corporate wellness program provided by Goomi Group.
Employee Assistance Program.
Wellness Days.
401(k) plan.
Basic and supplemental life insurance.
Short-term and long-term disability insurance.
Critical illness, critical hospital, and voluntary accident insurance.
Tuition reimbursement, available after six months and subject to a cap.
Paid time off, accrued and prorated, up to 120 hours annually.
Paid holidays.
Other statutory leaves, paid time, or ancillary benefits required under state and federal law.