Network Engineer Consultant (Hybrid)

Serigor • Raleigh, NC

2d • Hybrid

About The Position

The Network Engineer Consultant will provide implementation and maintenance support for the client’s network and networked systems. Working under general supervision and reporting directly to a functional manager, the contractor will collaborate with application and infrastructure groups to understand organizational requirements, develop design documentation for final deployments, and prepare support procedures as needed. The role involves researching and advising on solutions aligned with strategic initiatives, including infrastructure and security monitoring and disaster recovery or failover support. The contractor will be part of a team of experienced IT professionals working on challenging, time-sensitive projects. Expertise may include networking, virtual environments, security, encryption, network automation, Microsoft servers, and networking environments. The position also supports the stability and integrity of data and server services through monitoring, maintenance, support, and optimization of server infrastructure. Shared 24/7 on-call responsibilities are required.

The role requires both technical troubleshooting and customer-facing coordination. The engineer will manage and prioritize issues, keep stakeholders informed, maintain helpdesk records, and work with peers, management, and vendors to resolve problems. The position is hybrid and located in Columbia, South Carolina, with a stated duration of 12+ months.

Requirements

• 13+ years of experience in IT.
• 6+ years of state government experience.
• VCP certification required.
• 5+ years of equivalent experience in VMware.
• 8+ years of experience in enterprise environments with known issues involving both SAN and VMware.
• 8+ years of experience administering VMware ESX.
• Capacity planning based on technical analysis and research.
• Bachelor’s degree in information technology systems, computer science, or a related field.
• Highly self-motivated, a team player, and attentive to detail.
• Strong interpersonal, written, and oral communication skills.
• Ability to prioritize tasks effectively in a high-pressure environment.
• Strong customer service skills.
• Good customer skills, attention to detail, and responsiveness to customer tickets.

Nice To Haves

• Experience with NIST, PCI, or Pub 1075 environments.
• Experience with PowerShell.
• Experience with Change Management.
• Hands-on technical knowledge of network and server operating systems.
• Working technical knowledge of current network hardware, protocols, and Internet standards, including TCP/IP, DNS, and DHCP.
• Advanced knowledge of Windows Server 2012, 2016, and 2019.

Responsibilities

• Interact and communicate effectively with IT professionals from peer to director level.
• Provide feedback to the team regarding product issues, enhancements, and new features.
• Proactively identify, communicate, and implement process improvements.
• Manage concurrent tasks and activities and provide periodic status updates to key stakeholders.
• Collaborate with peers and management to resolve client issues and contribute to shared team knowledge.
• Prioritize issues of varying severity and manage their resolution within accepted service levels.
• Own and update helpdesk information and communicate issue status to clients and appropriate employees in a timely manner.
• Troubleshoot and recommend technical solutions, developing workarounds when appropriate.
• Perform equipment and software upgrades.
• Install, configure, test, monitor, and maintain system and application hardware and software.
• Diagnose and resolve hardware and software problems, escalating complex issues to other groups or vendors.
• Maintain familiarity with current computer and network products.
• Follow corporate information security guidelines and promote information security among coworkers.
• Research and provide guidance on solutions aligned with strategic initiatives, including infrastructure and security monitoring.
• Assist with disaster recovery and failover scenarios.
• Produce design documentation covering final deployment details and support procedures as needed.
• Support implementation and maintenance of the client’s network and networked systems.
• Monitor, maintain, support, and optimize server infrastructure to help ensure the stability and integrity of data and server services.
• Perform other duties and special projects as assigned.
• Share 24/7 on-call responsibilities with the group.

What This Job Offers

• Career Level: Senior