IT - SCDOR - Network Engineer - Consultant

Elite WorkForce•Columbia, SC

1d•Hybrid

About The Position

The State of South Carolina is seeking a Network Engineer consultant to provide implementation and maintenance support for network and networked systems at the South Carolina Department of Revenue (SCDOR). The contractor will demonstrate expert knowledge in designing, implementing, and supporting agency VMware solutions, working with application and infrastructure groups to understand organizational requirements. The role includes producing design documentation of final deployments and support procedures, researching and advising on solutions aligned with strategic initiatives, monitoring infrastructure and security, and assisting with disaster recovery and failover scenarios. Under general supervision, the contractor will serve as an engineer reporting directly to a functional manager and work as part of a team of experienced IT professionals on time-sensitive projects. The contractor will help ensure the stability and integrity of data and server services through monitoring, maintenance, support, and optimization of server infrastructure. The role has shared 24/7 on-call responsibilities with the group. The work arrangement is hybrid, with three days onsite and two days remote per week. Candidates must currently reside in South Carolina; relocation is not allowed. The contract is for 12 months, with the possibility of extension.

Requirements

13 or more years of experience in IT.
6 or more years of state government experience.
VCP certification required, with 5 or more years of equivalent VMware experience.
8 or more years of experience with enterprise environments and known issues involving SAN and VMware.
8 or more years of experience administering VMware ESX.
Ability to perform capacity planning based on technical analysis and research.
Bachelor's degree in information technology systems, computer science, or a related field.
Current South Carolina residency; relocation is not allowed.
Strong interpersonal, written, and oral communication skills.
Ability to prioritize tasks effectively in a high-pressure environment.
Strong customer service skills.
Self-motivated, collaborative, and attentive to detail.

Nice To Haves

Experience with NIST, PCI, or Pub 1075 environments.
PowerShell experience.
Change management experience.
Hands-on technical knowledge of network and server operating systems.
Working technical knowledge of current network hardware, protocols, and Internet standards, including TCP/IP, DNS, and DHCP.
Advanced knowledge of Windows Server 2012, 2016, and 2019.

Responsibilities

Design, implement, and support agency VMware solutions.
Work with application and infrastructure groups to understand organizational requirements.
Produce design documentation detailing final deployment information and support procedures.
Research and provide guidance leading to solutions aligned with strategic initiatives.
Monitor system infrastructure and security.
Assist with disaster recovery and failover scenarios.
Provide implementation and maintenance support for network and networked systems.
Monitor, maintain, support, and optimize server infrastructure to ensure the stability and integrity of data and server services.
Interact and communicate effectively with peer-to-director-level IT professionals.
Provide feedback to the team regarding product issues, enhancements, and new features.
Identify, communicate, and implement process improvements.
Manage multiple tasks concurrently and provide periodic status updates to stakeholders.
Collaborate with peers and management to resolve client issues and contribute to the team's knowledge network.
Prioritize issues of varying severity and manage their resolution within accepted service levels.
Own and update Helpdesk records, and provide timely status updates to clients and appropriate employees.
Respond attentively to customer tickets.
Troubleshoot and recommend technical solutions, developing workarounds when appropriate.
Perform equipment and software upgrades.
Install, configure, test, monitor, and maintain system and application hardware and software.
Diagnose and resolve hardware and software problems, escalating complex issues to other groups or vendors.
Maintain familiarity with current computer and network products.
Adhere to corporate information security guidelines and promote information security among coworkers.
Perform other duties and special projects as assigned.
Share 24/7 on-call responsibilities with the group.