IT Network Engineer
About The Position
The IT Network Engineer works for the City of Philadelphia’s Office of Innovation & Technology (OIT), the City’s central IT agency. The role performs network configuration, design, support, troubleshooting, and security tasks for City systems and remote sites. Responsibilities also include resolving assigned tickets, installing and supporting remote devices, monitoring building-probe alerts, cabling and connecting copper and fiber equipment, and attending meetings as required. Applicants must submit a resume and cover letter; applications without a cover letter will not be considered. The successful candidate must become a City of Philadelphia resident within six months of hire.
Requirements
- Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and experience acceptable to OIT and Human Resources.
- Three to five years of applicable IT work experience, with an emphasis in networking.
- Experience managing and maintaining complex networking systems and hardware, such as Juniper or Cisco.
- Ability to resolve network performance and connectivity issues.
- Ability to travel to remote sites to configure or troubleshoot network problems.
- Ability to cable and connect copper and fiber equipment.
- Effective oral and written communication skills.
- Ability to prioritize tasks.
- Knowledge of Netscout hardware, network hardware configuration, networking and systems technologies, operating systems, databases, messaging, enterprise applications, and project management concepts.
- Must become a City of Philadelphia resident within six months of hire.
Nice To Haves
- Network or systems certification.
- Data Center EVPN experience.
- Experience with Juniper.
Responsibilities
- Perform switch and router configurations.
- Design, configure, and support wireless networks.
- Travel to remote sites to set up, configure, or troubleshoot network problems.
- Resolve trouble tickets assigned to the Network group.
- Assist with network security, including firewalls, VPN devices, and other perimeter devices.
- Install and support remote devices as needed.
- Monitor alerts from various building probes.
- Cable and connect copper and fiber equipment.
- Attend meetings as required.
- Perform other related duties.
Benefits
- Public Service Loan Forgiveness Program qualified employer.
- Tuition discount program for City employees, and sometimes their spouses and dependents, through partnerships with area colleges and universities.
- Comprehensive health coverage for employees and eligible dependents.
- Wellness program eligibility for a discounted medical plan.
- Paid vacation, sick leave, and holidays.
- Retirement savings options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
