Network Engineer (LAN/WiFi) (Hybrid)

A.C. Coy • Raleigh, NC

1d • Hybrid

About The Position

Tier One Technologies is seeking a Network Engineer to provide LAN and WiFi monitoring and support for a US Government client. This is a hybrid contract-to-hire position located in Raleigh, North Carolina. The schedule is Monday through Friday, 9:00 AM to 6:00 PM EST, with occasional on-call rotation and after-hours work. Selected candidates who do not already have the required clearance will be subject to a federal government background investigation to obtain it.

The engineer typically performs functional duties independently, while also assisting more senior personnel or working under their oversight as needed. The role requires managing multiple projects, meeting deadlines, and prioritizing and managing one’s workload. The successful candidate will provide support for the client’s mission as directed by company management.

Requirements

• A degree from an accredited college or university in the applicable field; if the degree is not in the applicable field, four additional years of related experience are required.
• At least 3 years of applicable network experience and support.
• Expertise in LAN protocols and technologies, such as TCP/IP, VLANs, and Spanning Tree Protocol.
• Strong troubleshooting and analytical skills at Layers 1 and 2.
• Understanding of LAN security standards and methodologies.
• Proven experience with LAN networking and wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
• Experience with ServiceNow or another ticketing system.
• Proficiency with Microsoft Office Suite, especially Excel and Teams.
• Excellent written and verbal communication skills.
• Ability to work independently and thrive in a fast-paced, rapidly changing environment.
• Ability to continuously learn and stay current with trends, technologies, and industry developments in LAN engineering.
• Must be a US citizen or permanent resident with a Green Card.
• Must be able to obtain Public Trust clearance.
• Must have lived in the United States for the past five years and must not have traveled outside the United States for more than six months in that period. Military service is excluded from this travel limitation; the exception does not include military family members.

Responsibilities

• Troubleshoot and resolve LAN and WiFi connectivity issues, including issues involving switches, routers, and cabling.
• Resolve trouble tickets generated through ServiceNow.
• Document troubleshooting steps and solutions for future reference.
• Assist Tier 1 support in diagnosing and resolving LAN-related problems.
• Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
• Collaborate with Tier 3 LAN Engineers to resolve complex issues.
• Perform duties in support of the mission as directed by company management.
• Manage multiple projects, meet deadlines, and prioritize and manage workload.
• Perform functional duties independently or assist more senior positions and work under their oversight as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level