Network Engineer (LAN/WiFi) (Hybrid)

A.C. Coy•Raleigh, NC

1d•Hybrid

About The Position

Tier One Technologies is seeking a Network Engineer to perform LAN and WiFi monitoring and support for a US Government client. This is a hybrid contract-to-hire position located in Raleigh, North Carolina. The schedule is Monday through Friday, 9:00 AM to 6:00 PM EST, with occasional on-call rotation and after-hours work. Selected candidates without the required clearance will be subject to a federal government background investigation to receive it.

Requirements

A degree from an accredited college or university in the applicable field of services; if the degree is not in the applicable field, four additional years of related experience are required.
At least 3 years of applicable network experience and support.
Expertise in LAN protocols and technologies, such as TCP/IP, VLANs, and Spanning Tree Protocol.
Strong troubleshooting and analytical skills at Layers 1 and 2.
Understanding of LAN security standards and methodologies.
Proven experience with LAN networking and wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
Experience with ServiceNow or other ticketing systems.
Proficiency with Microsoft Office Suite, especially Excel and Teams.
Excellent written and verbal communication skills.
Ability to work independently and thrive in a fast-paced, rapidly changing environment.
Must be a US citizen or permanent-status Green Card holder.
Must be able to obtain Public Trust Clearance.
Must have lived in the US for the past five years.
Cannot have spent more than six months traveling outside the United States within the last five years; military service is excluded, but military family members are not included in the exception.

Nice To Haves

Continuous learning and staying up to date with the latest trends, technologies, and industry developments in LAN Engineering.

Responsibilities

Troubleshoot and resolve LAN and WiFi connectivity issues, including issues involving switches, routers, and cabling.
Resolve trouble tickets generated through ServiceNow.
Document troubleshooting steps and solutions for future reference.
Assist Tier 1 support in diagnosing and resolving LAN-related problems.
Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
Collaborate with Tier 3 LAN Engineers to resolve complex issues.
Perform duties in support of the mission as directed by company management.
Typically perform all functional duties independently.
Assist more senior positions and/or perform functional duties under the oversight of more senior positions.
Manage multiple projects, meet deadlines, and prioritize and manage workload.