Network Engineer - Consultant

Novalink Solutions LLC•West Columbia, SC

About The Position

The Network Engineer will provide implementation and maintenance support for network and networked systems at the South Carolina Department of Revenue. The contractor will design, implement, and support agency VMware solutions, working with application and infrastructure groups to understand organizational requirements. The role includes producing design documentation that records deployment details and support procedures. Under general supervision, the engineer will help ensure the stability and integrity of data and server services through monitoring, maintenance, support, and optimization of server infrastructure. The contractor will research and provide guidance on strategic initiatives, including infrastructure and security monitoring and disaster recovery/failover support. The position is part of a team of experienced IT professionals working on time-sensitive projects and has shared 24/7 on-call responsibilities. Pre-employment checks include nationwide criminal history and credit checks, E-Verify verification, and a check of South Carolina tax history. Contractors must be current on tax filings and payments.

Requirements

13 or more years of IT experience.
The posting's ranked Required Skills section specifies 6 or more years of State Government experience; a separate requirements table lists 3 or more years.
VCP certification, or 5 or more years of equivalent VMware experience.
8 or more years of experience with enterprise environments involving known SAN and VMware issues.
8 or more years of VMware ESX administration experience.
Experience with capacity planning based on technical analysis and research.
Bachelor's degree in information technology systems, computer science, or a related field.
Strong interpersonal, written, and oral communication skills.
Ability to prioritize tasks effectively in a high-pressure environment.
Strong customer service skills.
Highly self-motivated, a team player, and attentive to detail.
Contractor must be current on South Carolina tax filings and payments; pre-employment screening includes criminal history, credit history, and E-Verify checks.

Nice To Haves

Experience in NIST, PCI, or a Pub 1075 environment.
Experience with PowerShell and Change Management.
Hands-on technical knowledge of network and server operating systems.
Working technical knowledge of current network hardware, protocols, and Internet standards, including TCP/IP, DNS, and DHCP.
Advanced knowledge of Windows Server 2012, 2016, and 2019.

Responsibilities

Design, implement, and support agency VMware solutions.
Work with application and infrastructure groups to understand requirements.
Produce design documentation describing deployment details and support procedures.
Research and provide guidance on solutions aligned with strategic initiatives.
Monitor system infrastructure and security, and assist with disaster recovery and failover scenarios.
Monitor, maintain, support, and optimize server infrastructure to ensure the stability and integrity of data and server services.
Communicate effectively with peer- through Director-level IT professionals and provide feedback about product issues, enhancements, and new features.
Identify, communicate, and implement process improvements.
Manage concurrent tasks, provide status updates, and collaborate with peers and management to resolve client issues.
Prioritize issues by severity, manage resolutions within accepted service levels, maintain Helpdesk records, and update clients and relevant employees.
Respond to customer tickets with attention to detail and strong customer service.
Troubleshoot and recommend technical solutions, developing workarounds when appropriate.
Perform equipment and software upgrades.
Install, configure, test, monitor, and maintain system and application hardware and software.
Diagnose and resolve hardware and software problems, escalating complex issues to other groups or vendors.
Maintain familiarity with current computer and network products.
Follow corporate information security guidelines and promote information security among coworkers.
Perform other duties and special projects as assigned.
Share 24/7 on-call responsibilities with the group.