Network Engineer - Platform Services

Lewis Brisbois•Washington, DC

About The Position

The Network Engineer - Platform Services is responsible for the day-to-day operation, maintenance, reliability, and continuous improvement of the firm’s core infrastructure platforms, including enterprise storage, networking, backup and recovery, virtualization, and related supporting services. The role performs routine operational work such as patching and moves, adds, and changes; validates successful completion of backups and scheduled maintenance; resolves incidents and service requests; and helps ensure infrastructure systems remain secure, supported, available, and fully operational. The position works closely with other Information Technology teams, business departments, vendors, and project stakeholders to complete assigned tasks and projects on schedule. The engineer is expected to identify operational risks, simplify support processes, optimize infrastructure services, and recommend practical alternatives that improve resiliency, supportability, security, performance, and cost effectiveness.

Requirements

Five or more years of progressive experience supporting enterprise infrastructure operations, including several of the following: storage, networking, backup and recovery, virtualization, cloud services, and data center technologies.
Experience coordinating cross-functional technical work and leading infrastructure maintenance, upgrade, migration, or recovery activities.
Ability to plan and execute maintenance, patching, upgrades, migrations, and changes using documented implementation, validation, rollback, and communication plans.
Working knowledge of high availability, redundancy, disaster recovery, business continuity, capacity planning, and infrastructure lifecycle management.
Ability to analyze complex technical issues, identify root causes, prioritize remediation, and communicate impacts clearly to technical and nontechnical stakeholders.
Ability to manage multiple operational assignments and project tasks while meeting deadlines and maintaining accurate documentation.

Nice To Haves

Bachelor’s degree in information technology, Computer Science, Engineering, or a related field; equivalent relevant experience may be considered.
Experience supporting a large, geographically dispersed professional services organization; law firm experience is a plus.
Relevant technical certifications from infrastructure, cloud, networking, virtualization, storage, or backup vendors.

Responsibilities

Operate, maintain, and continuously improve enterprise infrastructure platforms, including storage, networking, backup and recovery, virtualization, and supporting services.
Perform routine infrastructure operations, including patching and moves, adds, and changes.
Validate successful completion of backups and scheduled maintenance.
Resolve incidents and service requests and help keep infrastructure systems secure, supported, available, and fully operational.
Coordinate with Information Technology teams, business departments, vendors, and project stakeholders to complete assigned work and projects on schedule.
Identify operational risks, simplify support processes, optimize infrastructure services, and recommend practical solutions.
Plan and execute maintenance, patching, upgrades, migrations, and changes using documented implementation, validation, rollback, and communication plans.
Coordinate cross-functional technical work and lead infrastructure maintenance, upgrade, migration, or recovery activities.
Analyze technical issues, identify root causes, prioritize remediation, and communicate impacts to technical and nontechnical stakeholders.
Manage operational assignments and project tasks, meet deadlines, and maintain accurate documentation.