Network Engineer - Platform Services

Lewis Brisbois•New York, NY

4d•$120,000 - $150,000•Hybrid

About The Position

The Network Engineer - Platform Services is responsible for the day-to-day operation, maintenance, reliability, and continuous improvement of the firm's core infrastructure platforms, including enterprise storage, networking, backup and recovery, virtualization, and related supporting services. The role performs routine operational work such as patching, moves, adds, and changes; validates successful backups and scheduled maintenance; resolves incidents and service requests; and helps ensure that infrastructure systems remain secure, supported, available, and fully operational. The engineer works closely with other Information Technology teams, business departments, vendors, and project stakeholders to complete assigned tasks and projects on schedule. The role identifies operational risks, simplifies support processes, optimizes infrastructure services, and recommends practical alternatives to improve resiliency, supportability, security, performance, and cost effectiveness.

Requirements

Bachelor’s degree in information technology, Computer Science, Engineering, or a related field preferred; equivalent relevant experience may be considered.
Five or more years of progressive experience supporting enterprise infrastructure operations, including several of storage, networking, backup and recovery, virtualization, cloud services, and data center technologies.
Ability to coordinate cross-functional technical work and lead infrastructure maintenance, upgrade, migration, or recovery activities.
Ability to plan and execute maintenance, patching, upgrades, migrations, and changes using documented implementation, validation, rollback, and communication plans.
Working knowledge of high availability, redundancy, disaster recovery, business continuity, capacity planning, and infrastructure lifecycle management.
Ability to analyze complex technical issues, identify root causes, prioritize remediation, and clearly communicate impacts to technical and nontechnical stakeholders.
Ability to manage multiple operational assignments and project tasks, meet deadlines, and maintain accurate documentation.

Nice To Haves

Experience supporting a large, geographically dispersed professional services organization; law firm experience is a plus.
Relevant technical certifications from infrastructure, cloud, networking, virtualization, storage, or backup vendors.

Responsibilities

Operate, maintain, and continuously improve core infrastructure platforms, including enterprise storage, networking, backup and recovery, virtualization, and related services.
Perform routine operational work, including patching, moves, adds, and changes.
Validate successful completion of backups and scheduled maintenance.
Resolve incidents and service requests and help keep infrastructure systems secure, supported, available, and operational.
Coordinate with Information Technology teams, business departments, vendors, and project stakeholders to complete tasks and projects on schedule.
Identify operational risks, simplify support processes, and optimize infrastructure services.
Recommend practical alternative solutions to improve resiliency, supportability, security, performance, and cost effectiveness.
Coordinate cross-functional technical work and lead infrastructure maintenance, upgrade, migration, or recovery activities.
Plan and execute maintenance, patching, upgrades, migrations, and changes using documented implementation, validation, rollback, and communication plans.
Analyze technical issues, identify root causes, prioritize remediation, and communicate impacts to technical and nontechnical stakeholders.
Manage multiple operational assignments and project tasks while meeting deadlines and maintaining accurate documentation.