Network Engineer, NetOps Infrastructure

RingCentral•Denver, CO

11h•Onsite

About The Position

RingCentral is seeking a Network Engineer for their NetOps Infrastructure team. This role is crucial for maintaining the high availability (99.999%) of data centers that handle real-time voice, video, and messaging for global customers. The infrastructure team manages routers, switches, firewalls, and load balancers across a worldwide data center footprint. This is a production infrastructure role within a distributed team spanning the US, EU, and India, operating on a 'follow the sun' model with standard business hours, five days a week. Occasional weekend work during planned maintenance is rare. The company is AI-forward, encouraging the use of AI assistants in daily engineering tasks like configuration review, log analysis, scripting, and documentation, with a strong emphasis on verifying AI-generated output.

Requirements

3+ years of experience running production networks (ISP, enterprise, or data center).
In-depth knowledge of TCP/IP, including BGP path selection and packet capture analysis.
Practical experience with routing and switching protocols: OSPF, iBGP/eBGP, VRFs, PBR, STP/RSTP, VRRP, link aggregation.
Experience with tunneling technologies: GRE, IPIP, IPSec.
Proficiency with firewalls (vendor platforms and iptables/firewall).
Strong Linux skills, including the network stack (interfaces, routing tables, netfilter, socket state, tcpdump).
Sufficient server-side context (bare metal, hypervisors, containers) to troubleshoot beyond the switch port.
Hands-on experience with Juniper routing, switching, and security platforms.
Experience using AI assistants for engineering work, including effective prompt scoping and iteration.
Ability to verify AI-generated output against documentation and lab testing.

Nice To Haves

EVPN/VXLAN, MC-LAG, ECMP, MPLS
High availability and clustering
Load balancing (A10, F5, IPVS)
Scripting for workflows (Bash, Python, NETCONF, PyEZ, Ansible)
Cloud networking
NetBox, Zabbix, VictoriaMetrics, Grafana

Responsibilities

Troubleshoot production issues end to end, from routing tables and firewall policies to the Linux network stack on hosts.
Handle operational tasks such as firewall access changes, patching, configuration reviews, and capacity checks to maintain high availability.
Deliver infrastructure projects including hardware refreshes, platform migrations, and new data center capacity.
Collaborate directly with platform and application teams.
Support Lab, Stage, and Regression environments alongside production.

Benefits

Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program