Network Engineer, NetOps Infrastructure
About The Position
RingCentral is seeking a Network Engineer for their NetOps Infrastructure team. This role is crucial for maintaining the high availability (99.999%) of data centers that handle real-time voice, video, and messaging for global customers. The infrastructure team manages routers, switches, firewalls, and load balancers across a worldwide data center footprint. This is a production infrastructure role within a distributed team spanning the US, EU, and India, operating on a 'follow the sun' model with standard business hours, five days a week. Occasional weekend work during planned maintenance is rare. The company is an AI-forward organization, encouraging the use of AI assistants in daily engineering tasks.
Requirements
- 3+ years of experience running production networks (ISP, enterprise, or data center).
- Deep understanding of TCP/IP, including BGP path selection and packet capture analysis.
- Proficiency in routing and switching (OSPF, iBGP/eBGP, VRFs, PBR, STP/RSTP, VRRP, link aggregation).
- Experience with tunneling protocols (GRE, IPIP, IPSec).
- Experience with firewalls (vendor platforms and iptables/firewall).
- Strong Linux skills, including the network stack (interfaces, routing tables, netfilter, socket state, tcpdump).
- Sufficient server-side context (bare metal, hypervisors, containers) to troubleshoot beyond the switch port.
- Hands-on Juniper experience with routing, switching, and security platforms.
- Experience using AI assistants for engineering work, including prompt scoping, iteration, and validation.
- Ability to verify information against documentation and lab testing.
Nice To Haves
- EVPN/VXLAN, MC-LAG, ECMP, MPLS
- High availability and clustering
- Load balancing (A10, F5, IPVS)
- Scripting for workflows (Bash, Python, NETCONF, PyEZ, Ansible)
- Cloud networking
- NetBox, Zabbix, VictoriaMetrics, Grafana
Responsibilities
- Troubleshoot production issues end to end, from routing tables and firewall policies to the Linux network stack on hosts.
- Handle operational tasks such as firewall access changes, patching, configuration reviews, and capacity checks to maintain high availability.
- Deliver infrastructure projects including hardware refreshes, platform migrations, and new data center capacity.
- Collaborate directly with platform and application teams.
- Support Lab, Stage, and Regression environments alongside production.
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- Voluntary supplemental health coverage and life insurance
- 401K match and ESPP
- Paid time off and paid sick leave
- Paid parental and pregnancy leave
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services
- Employee bonus referral program
- Student loan refinancing assistance
- Employee 1:1 coaching, perks and discounts program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
