Network Engineer, NetOps Infrastructure
About The Position
RingCentral is seeking a Network Engineer for their NetOPS Infrastructure team. This role involves managing and maintaining the network infrastructure in global data centers that support real-time voice, video, and messaging for customers worldwide. The team is responsible for ensuring a 99.999% availability target for these critical systems. The NetOPS Infra team is distributed across the US, EU, and India, operating on a follow-the-sun model, allowing for standard business hours work, five days a week, with rare exceptions for planned maintenance. The role requires hands-on experience with production networks, deep understanding of TCP/IP, routing, switching, tunneling, and firewalls. A strong proficiency in Linux, including its network stack, is essential. Experience with Juniper hardware and familiarity with server-side context are also important. The team is part of an AI-forward engineering organization, and engineers are encouraged to leverage AI assistants in their daily workflows for tasks such as config review, log analysis, scripting, and documentation, with an emphasis on verifying AI-generated output.
Requirements
- 3+ years running production networks — ISP, enterprise, or data center
- Real depth in TCP/IP. You should be able to explain why BGP picked that path and what a packet capture is actually telling you, not just configure the feature
- Routing and switching in practice: OSPF, iBGP/eBGP, VRFs, PBR, STP/RSTP, VRRP, link aggregation
- Tunneling: GRE, IPIP, IPSec
- Firewalls, both vendor platforms and iptables / firewall
- Strong Linux, including the network stack — interfaces, routing tables, netfilter, socket state, tcpdump. This is what separates a good troubleshooter from a config engineer
- Enough server-side context (bare metal, hypervisors, containers) to follow a problem past the switch port
- Hands-on Juniper experience across routing, switching, and security platforms
- You've used AI assistants on real engineering work, not just tried them
- You can scope a prompt well and iterate when the first answer is wrong
- Verify before you trust. Confidently wrong output is the failure mode that matters in production. Validate against docs and lab testing
- Follow data-handling policy on what goes into external tools
Nice To Haves
- EVPN/VXLAN, MC-LAG, ECMP, MPLS
- High availability and clustering
- Load balancing (A10, F5, IPVS)
- Scripting for your own workflows — Bash, Python, NETCONF, PyEZ, Ansible
- Cloud networking
- NetBox, Zabbix, VictoriaMetrics, Grafana
Responsibilities
- Troubleshoot production issues end to end — from the routing table through the firewall policy down into the Linux network stack on the host
- Handle the operational work that keeps five nines real: firewall access changes, patching, config reviews, capacity checks
- Deliver infrastructure projects — hardware refresh and replacement, platform migrations, new DC capacity
- Work directly with platform and application teams instead of handing tickets across a wall
- Support Lab, Stage, and Regression alongside production
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- Voluntary supplemental health coverage and life insurance
- 401K match and ESPP
- Paid time off and paid sick leave
- Paid parental and pregnancy leave
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee 1:1 coaching, perks and discounts program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
