Network Engineer II (Remote)

Healthcare Outcomes Performance Co. (HOPCo)•Phoenix, AZ

1d•Remote

About The Position

The Network Engineer II administers, designs, develops, installs, integrates, maintains, and supports complex wired and wireless network infrastructure across on-premises and cloud environments. The role serves multiple clients and works with firewalls, switches, access points, internet connections, network management tools, and technologies from multiple vendors. It contributes to enterprise network direction and strategy, technology evaluations, capacity planning, lifecycle replacement, and long-term business and operational planning. The role provides network engineering recommendations, manages upgrades and conversions, supports contingency and disaster recovery planning, troubleshoots and resolves escalated hardware, software, and connectivity issues, and provides technical support and systems administration when escalated by the Help Desk or partner teams. It also evaluates tools for network performance and security, maintains enterprise-standard network documentation, and prepares detailed project management documentation for major projects and strategic plans. The position is remote. The stated work environment is a standard office environment, with limited travel. The role involves sitting and standing, using a calculator and computer keyboard, and regularly lifting up to 35 pounds.

Requirements

College degree focused on network management.
Five to seven or more years of experience in network engineering, IT, or a related field.
Experience with multiple vendor platforms and technologies, including one or more of Fortinet, Cisco/Meraki, Juniper, or Aruba.
Real-world experience with dynamic routing protocols, including BGP and OSPF.
Deep technical knowledge of network and infrastructure architectures and technologies.
Strong analytical, problem-solving, and decision-making skills.
Strong interpersonal and communication skills and ability to work effectively in a team environment.
Detail-oriented and highly organized, with ability to manage multiple projects simultaneously.
Willingness to learn and adapt to new technologies and methodologies.
Strong knowledge of systems and network engineering principles, methodologies, and tools.
Familiarity with industry standards, regulations, and best practices.
Proficiency in network fundamentals and infrastructure, IT security fundamentals and technologies, WAN and telecom technologies, DHCP, DNS, and other common network protocols.
Skills in OSI Layers 1–4 troubleshooting; static, RIP, BGP, OSPF, and PBR configuration and troubleshooting; stateful and application-layer firewall configuration and troubleshooting; NGFW and UTM firewall configuration and troubleshooting; packet captures and traffic-flow analysis; network diagramming and documentation; and network discovery and analysis.
Ability to work independently and as part of larger project teams; manage multiple tasks and projects; translate business needs into technical solutions; resolve complicated technical challenges; work with cross-disciplinary teams; and work with vendors, ISPs, and outside parties to establish and troubleshoot connectivity.
Acknowledge and adhere to Hopper Mission, Vision, and Values.
Ability to sit and stand in a normal office environment, use a calculator and computer keyboard, and regularly lift 35 pounds.
Ability to travel as required; travel is limited.

Nice To Haves

Fortinet industry-standard technical certifications are preferred; certifications from Fortinet, Microsoft, Cisco, HPE, Azure, Meraki, Juniper, and similar providers are listed.
Azure and Fortinet networking experience.
Cloud VoIP experience.
FortiManager and FortiAnalyzer experience.
Healthcare IT experience.

Responsibilities

Participate in developing enterprise-level direction and strategy for on-premises and cloud network infrastructure; research and evaluate technologies and methodologies and recommend initiatives.
Analyze capacity and forecast growth requirements; monitor technology and industry trends and collaborate with stakeholders to assess emerging technology for long-term business and operating strategies.
Evaluate new technologies for functionality, standards compliance, interoperability, reliability, availability, supportability, and return on investment; recommend upgrades and enhancements and participate in lifecycle replacement planning.
Administer complex, multi-segment wired and wireless networks, including firewalls, switches, access points, and internet connections.
Design, develop, install, integrate, maintain, and support network infrastructure incorporating multiple technologies, components, protocols, vendors, and systems.
Collaborate on network standards, including naming conventions and addressing protocols.
Monitor and analyze network traffic and capacity utilization, identify communications bottlenecks, and support optimal performance and availability.
Provide network engineering recommendations and guidance; manage network upgrades and conversions; and participate in network contingency and disaster recovery planning.
Advise on network hardware, software, cabling, connectivity standards, uses, and levels; participate with IT Leadership in evaluating and recommending network and systems hardware and software.
Evaluate and recommend software, tools, and utilities for monitoring and managing network performance and security.
Troubleshoot network hardware, software, and connectivity problems and resolve escalated issues.
Provide technical support and systems administration tasks escalated by the Help Desk and partner teams.
Configure, implement, maintain, and support network hardware, software, and network management tools.
Provide detailed project management documentation for major projects and strategic plans.
Maintain network environment documentation in enterprise-standard formats and locations.
Work with vendors, internet service providers, and outside parties to establish and troubleshoot connectivity.