Network Engineer II

Arclin Career•Alpharetta, GA
•Hybrid

About The Position

Arclin is seeking a Network Engineer II to support and enhance its global network infrastructure across corporate offices, manufacturing facilities, cloud environments, and data centers. The role focuses on maintaining secure, reliable connectivity across global operations and supporting modernization and continuous improvement initiatives. The engineer will work with Infrastructure Operations and partner with Cybersecurity, Infrastructure Engineering, site leadership, managed service providers, telecommunications partners, and business stakeholders to ensure network performance, availability, and security. The position covers enterprise network operations, Palo Alto security platforms, IT/OT connectivity, infrastructure projects, and operational excellence. It supports corporate and manufacturing environments, including business-critical manufacturing connectivity, and includes occasional travel to manufacturing sites and regional locations as needed. The position is based in Alpharetta, Georgia, with a hybrid work arrangement.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline, or equivalent experience.
  • At least 5 years of enterprise network administration experience supporting highly available environments.
  • At least 3 years of hands-on experience supporting routing and switching, wireless networking, firewalls, and VPN technologies.
  • Experience with Palo Alto Firewalls, Palo Alto Prisma Cloud, and Palo Alto Strata Cloud.
  • Strong understanding of TCP/IP networking, routing and switching, DNS, network segmentation, and secure remote access.
  • Experience troubleshooting complex network, firewall, security, and performance issues.
  • Experience supporting IT/OT environments and manufacturing operations.
  • Experience with Azure networking and hybrid infrastructure.
  • Excellent communication, collaboration, and customer-service skills.

Nice To Haves

  • Experience supporting manufacturing, chemical, industrial, or process manufacturing environments.
  • Palo Alto Networks certifications.
  • Experience with SD-WAN solutions.
  • Cloud networking experience within Microsoft Azure.
  • Experience supporting global, multi-site environments.
  • Familiarity with network automation and monitoring platforms.

Responsibilities

  • Manage, monitor, maintain, and troubleshoot enterprise LAN/WAN, wireless networks, SD-WAN, firewalls, VPN technologies, internet services, telecommunications connectivity, and secure remote access solutions.
  • Provide advanced support for incidents, service requests, escalations, and problem resolution; conduct root-cause analysis and implement long-term solutions.
  • Execute infrastructure changes through established change management processes and participate in after-hours support and major incident response activities.
  • Monitor network health, security, capacity, and performance metrics and recommend improvements.
  • Administer and manage the lifecycle of Palo Alto security platforms, including Palo Alto Firewalls, Palo Alto Prisma Cloud, and Palo Alto Strata Cloud.
  • Implement and maintain firewall rules, network segmentation, security zones, and remote access policies.
  • Partner with Cybersecurity teams on security controls, compliance requirements, and remediation of network and infrastructure security findings.
  • Support secure connectivity between enterprise IT and manufacturing operational technology (OT) environments.
  • Support network modernization, upgrades, lifecycle management, infrastructure transformation, acquisitions, site integrations, and expansion initiatives.
  • Implement approved network standards and designs in partnership with Infrastructure Engineering.
  • Collaborate with regional IT teams, vendors, service providers, and site support personnel to support business-critical connectivity across manufacturing environments.
  • Maintain accurate network diagrams, documentation, configuration records, and recovery procedures.
  • Develop and maintain runbooks, SOPs, technical documentation, and knowledge articles.
  • Support monitoring, alerting, and service management processes; contribute to capacity planning, lifecycle management, operational metrics, and continuous improvement.
  • Identify opportunities to standardize, simplify, and automate network administration activities.
  • Communicate effectively with technical teams, vendors, plant personnel, and business stakeholders.
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