Network Engineer II

Systems Engineering Inc•Portland, ME

2d•$85,000 - $110,000•Hybrid

About The Position

Systems Engineering is seeking a full-time Network Engineer II to implement, maintain, and support networking, security, and collaboration solutions for small- and medium-sized businesses throughout northern New England. This client-facing position works with technologies such as routing, switching, firewalls, wireless networking, and collaboration systems to help keep client technology environments secure, reliable, and aligned with business needs. The role is based in Portland, Maine, and is hybrid, combining onsite, remote, and client-site work. The engineer works with clients, vendors, account managers, and internal technical teams; provides technical guidance and subject-matter expertise; and contributes to standards and service-delivery practices. The position participates in a 24x7 on-call support rotation and after-hours project implementation. Candidates must be U.S. citizens or lawful permanent residents and be willing to undergo a thorough background check. Due to ITAR requirements, the role may involve access to controlled information and technology.

Requirements

Associate degree in a technical field or an equivalent combination of education, certifications, and relevant experience.
At least 3 years of professional technology experience, including experience in a managed service-based environment.
Experience installing, configuring, managing, or troubleshooting Fortinet technologies, including FortiGate, FortiAP, and FortiSwitch, as well as Cisco and Meraki technologies.
Experience researching, implementing, managing, and troubleshooting network infrastructure across networking and collaboration platforms.
Knowledge of the OSI model and core networking principles, with a broad understanding of cybersecurity concepts, including protection, detection, and incident response.
Strong client service, communication, and interpersonal skills, with a demonstrated commitment to professionalism.
Ability to work collaboratively, remain accountable for assigned projects and deliverables, and produce results that meet client needs.
Effective critical-thinking, analytical, decision-making, and problem-solving skills.
Strong organizational, multitasking, and time-management skills, with the ability to adapt to changing priorities.
Ability to manage multiple priorities and client needs in a service-based environment.
U.S. citizenship or lawful permanent residency and willingness to undergo a thorough background check.

Nice To Haves

Current technical certifications from Cisco, such as CCNA or CCNP, and/or Fortinet, such as NSE 4 or NSE 7.

Responsibilities

Plan, implement, manage, troubleshoot, and support network infrastructure across client environments.
Partner with clients, vendors, and internal teams to deliver effective technology solutions and successful client outcomes.
Develop company standards, technical guidelines, and best practices, and participate in corrective actions when needed.
Create and maintain accurate, comprehensive network and technical documentation.
Partner with account managers to assess client needs and design, refine, and present technology proposals to clients and prospective clients.
Serve as a subject-matter resource in one or more assigned technologies.
Provide technical guidance to network administrators, LAN and WAN engineers, account managers, and other internal stakeholders within assigned areas of expertise.
Maintain timely and accurate project documentation and time entries in support of client service and project management.
Contribute to internal methodologies, templates, and best practices that enhance service delivery and client outcomes.
Participate in the 24x7 on-call support rotation.
Participate in after-hours project implementation.