Network Engineer II

Arclin•Alpharetta, GA
•Hybrid

About The Position

Arclin is seeking a Network Engineer II to support and enhance its global network infrastructure across corporate offices, manufacturing facilities, cloud environments, and data centers. This role supports secure, reliable connectivity across global operations and contributes to modernization and continuous improvement initiatives. As part of the Infrastructure Operations team, the Network Engineer II partners with Cybersecurity, Infrastructure Engineering, site leadership, managed service providers, telecommunications partners, and business stakeholders to ensure the performance, availability, and security of network services. The position is based in Alpharetta, Georgia, with a hybrid work arrangement and occasional travel to manufacturing sites and regional locations as needed.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline, or equivalent experience.
  • At least 5 years of enterprise network administration experience supporting highly available environments.
  • At least 3 years of hands-on experience supporting routing and switching, wireless networking, firewalls, and VPN technologies.
  • Experience with Palo Alto Firewalls, Palo Alto Prisma Cloud, and Palo Alto Strata Cloud.
  • Strong understanding of TCP/IP networking, routing and switching, DNS, network segmentation, and secure remote access.
  • Experience troubleshooting complex network, firewall, security, and performance issues.
  • Experience supporting IT/OT environments and manufacturing operations.
  • Experience with Azure networking and hybrid infrastructure.
  • Excellent communication, collaboration, and customer-service skills.

Nice To Haves

  • Experience supporting manufacturing, chemical, industrial, or process manufacturing environments.
  • Palo Alto Networks certifications.
  • Experience with SD-WAN solutions.
  • Cloud networking experience within Microsoft Azure.
  • Experience supporting global, multi-site environments.
  • Familiarity with network automation and monitoring platforms.

Responsibilities

  • Manage, monitor, maintain, and troubleshoot enterprise LAN/WAN, wireless networks, SD-WAN, firewalls, VPN technologies, internet services, telecommunications connectivity, and secure remote access solutions.
  • Provide advanced support for incidents, service requests, escalations, and problem resolution.
  • Conduct root-cause analysis and implement long-term solutions.
  • Execute infrastructure changes using established change management processes.
  • Participate in after-hours support and major incident response activities.
  • Monitor network health, security, capacity, and performance metrics and recommend improvements.
  • Support day-to-day administration and lifecycle management of Palo Alto security platforms, including Palo Alto Firewalls, Prisma Cloud, and Strata Cloud.
  • Implement and maintain firewall rules, network segmentation, security zones, and remote access policies.
  • Partner with Cybersecurity teams to support security controls and compliance requirements.
  • Support secure connectivity between enterprise IT and manufacturing operational technology (OT) environments.
  • Participate in remediation activities related to network and infrastructure security findings.
  • Support network modernization, upgrades, lifecycle management, and infrastructure transformation projects.
  • Assist with acquisitions, site integrations, and expansion initiatives.
  • Implement approved network standards and designs in partnership with Infrastructure Engineering.
  • Collaborate with regional IT teams, vendors, service providers, and site support personnel.
  • Maintain accurate network diagrams, documentation, configuration records, and recovery procedures.
  • Support business-critical connectivity across manufacturing environments.
  • Develop and maintain runbooks, SOPs, technical documentation, and knowledge articles.
  • Support monitoring, alerting, and service management processes.
  • Contribute to capacity planning, lifecycle management, operational metrics, and continuous improvement efforts.
  • Identify opportunities to standardize, simplify, and automate network administration activities.
  • Communicate effectively with technical teams, vendors, plant personnel, and business stakeholders.
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