Network Administrator

Optel Group • Quebec, QC

7d • Hybrid

About The Position

Under the guidance of the IT Infrastructure Manager, the Network Administrator will ensure the operational stability of our global network. This is a hybrid role, with an expectation to be on-site at our Quebec HQ approximately two days per week, as well as during planned maintenance activities, hardware deployments, and emergency troubleshooting when required. This is an excellent opportunity for a motivated professional with 1.5 to 3 years of experience to manage high-stakes infrastructure and participate in large-scale global projects.

Requirements

• 1.5 – 3 years of hands-on experience managing network infrastructure, including firewalls, switching, VLANs, and subnetting (preferred). Candidates with slightly less experience but strong networking fundamentals, especially in VPNs and security, and the ability to quickly learn and perform are also encouraged to apply.
• Hands-on experience with Fortinet firewalls (policies, access control, security rules)
• Strong understanding of VPN technologies (IPSec, site-to-site, remote access)
• Experience setting up and troubleshooting VPNs across on-premise, cloud (Azure/GCP), and customer environments
• Ability to troubleshoot hybrid network issues (NAT, VPN gateways, subnetting, static routes, FSSO/AD groups)
• Experience handling L2–L3 tickets and user escalations
• Familiarity with monitoring tools such as FortiAnalyzer (FAZ), PRTG, or similar
• Exposure to Azure and GCP networking
• Experience with DNS, proxy services (e.g., Cloudflare), and network access controls
• Working knowledge of Windows Server, Active Directory, and GPO
• Hands-on experience with Fortinet, Aruba, or Juniper devices
• Experience upgrading and maintaining network equipment
• Ability to identify and respond to security incidents (e.g., brute force attempts)
• Proactive mindset toward improving network security
• Mandatory proficiency in both French and English to support our global sites (Quebec, India, and Germany).

Nice To Haves

• Fortinet (NSE 3 or higher) – preferred
• CCNA or JNCIA (Junos) – good to have
• Cloud certifications (Azure AZ-900 or GCP Associate) – an advantage
• CompTIA Network+ or Security+ – beneficial

Responsibilities

• Independently manage and troubleshoot VPN tunnels (site-to-site and client VPNs), LAN, and WiFi environments.
• Perform routine maintenance, including firmware upgrades, patching, and security updates for network equipment.
• Develop and maintain network diagrams, technical documentation, and SOPs to ensure team alignment.
• Handle preparation, racking, and configuration of switches (Juniper, Fortinet, Aruba), firewalls (Fortinet), and WiFi access points.
• Act as the primary on-site contact for escalated network issues, ensuring timely troubleshooting and resolution.

Benefits

• Competitive compensation
• Flexible hours and hybrid work model
• Group RRSP
• On-site amenities (free parking and EV charging stations, complimentary coffee and fruit)
• 50% reimbursement of monthly RTC bus passes
• Bright, open-concept workspaces and ergonomic desks
• Global organization with a presence across several continents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees