Neighborhood Sales Manager - Wesley Chapel, FL

Stanley Martin Homes•Wesley Chapel, FL

About The Position

The Neighborhood Sales Manager is responsible for designing and implementing sales strategies to achieve and surpass sales objectives while cultivating strong relationships with prospective homebuyers. The role guides clients through the full sales journey, following established sales and homebuyer experience processes and collaborating with the Neighborhood Construction Manager and New Home Consultants. The manager monitors market trends and competitors through market research, ensures point-of-sale and marketing materials are accurate and compelling, and maintains precise records of leads, follow-ups, and closed deals in CRM software. The position prioritizes responsive customer service and advocates for First Heritage Mortgage as the lender of choice to help deliver an exceptional home-buying experience. The ideal candidate is organized, detail-oriented, effective at completing tasks on time, and comfortable in a fast-paced environment while maintaining a positive attitude and a minimum capture rate of 80%. Strong negotiation, problem-solving, communication, relationship-building, and data-tracking skills are important. The role requires at least three years of new home sales experience for a production builder, availability to work weekends, and willingness to collaborate with a team.

Requirements

  • At least three years of proven new home sales experience for a production builder.
  • Available to work weekends.
  • Willingness to collaborate in a team environment.
  • Organization and attention to detail, with the ability to complete tasks effectively and on time using required technical tools.
  • Ability to work in a fast-paced environment while maintaining a positive attitude and a minimum capture rate of 80%.
  • Strong negotiation and problem-solving abilities.
  • Clear communication and the ability to build strong internal and external relationships.
  • Ability to maintain complete data tracking.
  • Active listening, confidence, and respect when communicating with others.

Responsibilities

  • Design and implement sales strategies to achieve and surpass sales objectives.
  • Cultivate and maintain strong relationships with prospective homebuyers.
  • Guide clients through the sales journey while following sales and homebuyer experience processes.
  • Collaborate with the Neighborhood Construction Manager and New Home Consultants.
  • Conduct market research to stay informed about market trends and competitors.
  • Ensure point-of-sale and marketing materials are accurate, current, and compelling.
  • Maintain accurate CRM records of leads, follow-ups, and closed deals.
  • Promptly address customer concerns and issues to deliver outstanding customer service.
  • Promote and advocate for First Heritage Mortgage as the lender of choice.

Benefits

  • Competitively priced health care options through Aetna, MetLife, and EyeMed.
  • Employer-paid short-term and long-term disability, basic life, and AD&D insurance; employee-paid life, Legal Resources, and Aflac supplemental options are also available.
  • 401(k) with up to a $5,000 employer match.
  • Health Savings Account (HSA).
  • Three weeks of paid parental leave.
  • Flexible Spending Account (FSA) for dependent care.
  • 12 weeks of paid maternity leave through the Short-Term Disability Plan.
  • Employee Assistance Program with free and low-cost mental health resources and support services.
  • Tuition and certification reimbursement.
  • 15 vacation days, increasing with tenure, and six days of paid sick leave.
  • No-cost coverage for identity theft or travel mishaps.
  • Discounts on Stanley Martin homes and partner mortgage, title, and Verizon cell phone services.
  • Early paycheck access through Dayforce Wallet.
  • Giving Back Program, including up to a $250 match and eight hours of leave.
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