Assistant Property Manager in Wesley Chapel, FL

The Collier Companies•Wesley Chapel, FL

2d•Onsite

About The Position

The Collier Companies is seeking an Assistant Property Manager for its Verve community in Wesley Chapel, Florida. This is a full-time, on-site role based in a community office. The Assistant Community Manager maintains computer reports and resident files, prepares and explains leasing agreements, and leads the office in the Community Manager’s absence. The role also supports the Community Manager with office personnel supervision and prepares the employee to learn Community Manager functions for potential promotion. The position involves leasing, resident service, rent collection, file and report maintenance, marketing, and support for community events and apartment preparation. Responsibilities may change based on community needs, market changes, or seasonal demands. Background checks and a candidate assessment are required steps in the hiring process.

Requirements

High school diploma or equivalent.
Ability to read, write, see, hear, communicate, and perform mathematical tasks.
Ability to speak, read, write, and comprehend English.
Valid in-state driver's license and reliable transportation.
Retail, sales, or customer service experience.
Management or leadership abilities.
Tactful, mature, flexible, and cooperative approach.
Ability to take initiative and follow tasks through to completion.
Interpersonal skills and appropriate telephone skills.
Computer and typing skills.

Nice To Haves

College degree preferred.
Collections experience helpful.
Fair Housing and legal knowledge.

Responsibilities

Implement the marketing plan, greet customers, answer telephone calls, schedule apartment showings, and explain apartment features and benefits.
Take rental applications and conduct credit checks; prepare and sign leasing agreements with new and renewing residents.
Promote the community by distributing fliers and cross-marketing with other TCC communities.
Take ownership of resident problems or concerns and follow through to resolution.
File and organize the work area; open and close the office and show apartments; straighten and clean the office and show apartments.
Prepare and assist with renewal parties, resident appreciation parties, and other community events.
Ensure model apartments and other units used for showings are in top condition.
Collect monthly rent, aiming for 100% collection; complete bank deposit slips and deposit monies.
Post rent and late rent in the computer system and keep records updated.
Maintain and update current and past resident files.
Prepare eviction notices and follow through with the eviction process.
Run and review credit reports and rental applications.
Assist in preparing apartments for re-rental.
Update computer files and reports daily and assist the Community Manager with reports.
Assist the Community Manager with supervision of office personnel and learn Community Manager functions for promotional opportunities.
Manage the office in the Community Manager’s absence.