Neighborhood Improvement Clerk
About The Position
The Neighborhood Improvement Clerk performs clerical duties for the Neighborhood Improvement division and Community Development departments. The role works with neighborhoods and community groups to organize clean-up projects and other activities that foster pride among residents. The position serves as the division’s primary receptionist and contact, handling calls, messages, inquiries, issues, and complaints. It prepares routine correspondence and reports, maintains records, schedules appointments, and helps coordinate meetings and activities between divisions. The clerk also maintains records of enforcement activities, enters and retrieves case information, photographs violations, responds to questions about code violations, and assists with administrative code enforcement hearings by gathering evidence, sending letters and hearing orders, and recording proceedings. The position works under the general supervision of the Neighborhood Improvement Coordinator and does not exercise supervision.
Requirements
- High school graduation.
- Two years of responsible experience performing the listed or related duties, or an equivalent combination of education and experience.
- Considerable knowledge of modern office practices and procedures, grammar, spelling, punctuation, modern filing systems, personal computer operations, and word-processing, spreadsheet, and database applications.
- Knowledge of telephone etiquette and office machines, including ten-key equipment, copy machines, and fax machines.
- Skill in operating a computer and telephone, typing, and taking and transcribing dictation from handwritten notes or recording equipment.
- Ability to interface professionally with the public, fellow employees, and outside agencies and businesses.
- Must possess a valid Utah Driver's License.
Nice To Haves
- Experience related to local government or another related field is preferred.
Responsibilities
- Act as the primary receptionist and contact for the Neighborhood Improvement division; answer and route calls, relay messages, provide information, and receive and respond to issues and complaints.
- Compose routine letters, reports, memos, and informative notices.
- Maintain files, records, and documents.
- Schedule appointments for executive and technical staff.
- Assist in coordinating meetings and activities between divisions, including planning, building, and neighborhood improvement.
- Prepare records and reports related to enforcement activities and maintain daily logs of contacts, inspections, and code enforcement cases.
- Enter and retrieve information from record systems and photograph violations.
- Respond to questions and concerns from the public, city staff, and other agencies regarding code violations, provide information, and resolve issues and complaints.
- Assist the Neighborhood Improvement Coordinator in preparing enforcement cases for administrative code enforcement hearings by gathering evidence, sending letters and hearing orders, and recording proceedings.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
