Negotiator

Corpay • Lexington, KY

2d • Onsite

About The Position

Corpay is hiring a Negotiator for its lodging line of business in Lexington, Kentucky. The role focuses on researching hotel options, negotiating rates, and booking reservations for extended stays, primarily 45 nights or longer. The Negotiator builds and maintains relationships with hotel contacts and communicates with clients and hotels to make decisions that meet client needs, guidelines, feedback, and travel policies. The role requires a results-driven approach to securing low rates and overcoming obstacles. The Negotiator reports to a manager and regularly collaborates with other departments.

This is an office-based role with an assigned workspace in Corpay’s Lexington office. The company provides equipment and formal, hands-on training. The position also requires availability for on-call rotations that may fall outside regular scheduled shifts.

Corpay is a global technology organization providing commercial payment solutions for fuel, general payables, toll, and lodging expenses. It describes its workplace as inclusive and respectful, and states that employment offers may be subject to legally permitted pre-employment screening.

Requirements

• College degree or 1–3 years of related experience.
• Ability to negotiate successfully on short notice and within firm deadlines.
• Ability to solve problems at an elevated level through critical thinking.
• Ability to work in a team environment and deliver high-quality service with accuracy.
• Knowledge of Microsoft Word, Excel, Outlook, and internet navigation.
• Strong interpersonal, communication, and phone skills.
• High initiative, personal responsibility, ownership, and commitment to excellent customer service.
• Availability for on-call rotations that may occur outside regular scheduled shifts.

Responsibilities

• Manage reservation requests for stays of 30 or more nights, fulfilling customer needs and supporting satisfaction.
• Use sound judgment to identify hotel options that meet client guidelines.
• Communicate with clients and hotels by phone and email to ensure consistency with CLC policies.
• Provide high-quality reservation options to clients efficiently and consistently.
• Negotiate requests for stays of 45 or more nights in accordance with established policies and procedures.
• Handle complex negotiations involving limited buying power, limited availability, or reduced turnaround time while seeking client savings.
• Identify trends and opportunities for client savings and potential market consolidation.
• Secure rates, discounts, and requests for proposals with existing and new hotel partners.
• Apply knowledge of the hotel industry and relevant regional markets.
• Reserve rooms that meet client guidelines for per diem, amenities, mileage parameters, authorized requestors, and hotel preferences.
• Identify and resolve client and hotel issues on a daily basis.
• Respond to client and hotel inquiries about extensions, early departures, and reservation changes.
• Meet or exceed client deadlines consistently.
• Consult with clients to select the options that best fit their needs.
• Collaborate with Account Management teams and Long-Term Solutions to support client network consolidation.
• Attend assigned training, meetings, and events.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits available beginning the first month after hire.
• Automatic enrollment in a 401(k) plan, subject to eligibility requirements.
• Company-wide virtual fitness classes.
• Paid time off offerings including major holidays, vacation, sick, personal, and volunteer time.
• Employee discounts with major providers, including wireless, gym, and car rental providers.
• Philanthropic support with local and national organizations.
• Company-wide contests and prizes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level