Negotiator

Corpay • Lexington, KY

1d • Onsite

About The Position

Corpay is hiring a Negotiator for its lodging line of business in Lexington, Kentucky. The role focuses on researching hotel options, negotiating rates, and booking extended-stay reservations, with negotiations required for requests of 45 nights or more. The Negotiator builds and maintains relationships with hotel contacts, communicates with clients and hotels, and selects options that meet client needs, guidelines, feedback, and travel policies. The position is results-driven, with an emphasis on securing low rates and overcoming obstacles. The Negotiator reports directly to a manager and collaborates regularly with other departments.

The position is performed in an office environment. Corpay provides an assigned workspace at its Lexington office, company-issued equipment, and formal, hands-on training. The role also requires availability for on-call rotations that may fall outside regular scheduled shifts.

Requirements

• College degree or 1–3 years of related experience.
• Demonstrated ability to negotiate successfully with short notice and firm deadlines.
• Demonstrated ability to solve problems at an elevated level through critical thinking.
• Ability to work in a team environment and deliver superior service with high accuracy.
• Knowledge of Microsoft Word, Excel, Outlook, and internet navigation.
• Excellent interpersonal, communication, and phone skills.
• High initiative, personal responsibility, ownership, and commitment to providing the highest level of customer service.
• Availability for on-call rotations that may fall outside regular scheduled shifts.

Responsibilities

• Manage reservation requests for stays of 30 or more nights to fulfill customer needs and ensure satisfaction.
• Use sound judgment to find hotel options that adhere to client guidelines.
• Communicate with clients and hotels by phone and email to ensure consistency with CLC policies.
• Provide high-quality reservations and options to clients proficiently and consistently.
• Negotiate requests for stays of 45 or more nights according to established policies and procedures.
• Handle complex negotiations involving limited buying power, limited availability, or reduced turnaround time while seeking client savings.
• Identify trends and opportunities for client savings and potential market consolidation.
• Secure rates, discounts, and RFPs with current and new hotel partners.
• Apply knowledge of the hotel industry and relevant regional markets.
• Reserve rooms that align with client guidelines for per diem, amenities, mileage parameters, authorized requestor criteria, and hotel preferences.
• Identify and resolve client and hotel issues daily.
• Resolve client and hotel inquiries regarding extensions, early departures, and reservation changes.
• Meet or exceed client deadlines consistently.
• Consult with clients to select the option that best fits their needs.
• Collaborate with Account Management teams and Long-Term Solutions on network consolidation for clients.
• Attend training, meetings, and events as assigned by the supervisor.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits available beginning the first month after hire.
• Automatic enrollment in the 401(k) plan, subject to eligibility requirements.
• Company-wide virtual fitness classes.
• PTO offerings including major holidays, vacation, sick, personal, and volunteer time.
• Employee discounts with major providers, including wireless, gym, and car rental providers.
• Philanthropic support for local and national organizations.
• Company-wide contests and prizes.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed