Navigator

St Vincent De Paul Cares • Port Charlotte, FL

21h • $0 - $20 • Onsite

About The Position

The Charlotte CARE Center Navigator performs various duties relative to the Intake/discharge and navigation. Primarily they are responsible for the ongoing assessment of clients with continued follow-up to be sure he/she reaches their individual goals and exit to permanent housing. This role will work with the Homeless Management Information System (HMIS) to open and close all client cases, provide goal setting and assessment of client needs.

Requirements

• Able to speak, write and understand English
• Possess basic computer skills
• Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups
• Flexible work schedule including evenings, nights, weekends and holidays
• Ability to set appropriate limits, work under deadlines and multi-task
• Ability to organize, prioritize, self-motivate, and deliver results
• Excellent communication and listening skills
• Possess strong work ethics
• Successfully pass Law Enforcement background screening
• Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business
• Must have reliable transportation
• Participate in Agency Performance Quality Improvement (PQI) program and Accreditation /Reaccreditation process
• Mission-driven attitude supplemented with integrity and passion
• Adherence to the highest ethical standards, personally and professionally
• A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance
• Evidence of deep alignment with the Society of St. Vincent de Paul, South Pinellas Inc. Mission and Values
• Basic computer skills
• Able to work in high population
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Speaking - Talking to others to convey information effectively
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Negotiation - Bringing others together and trying to reconcile differences
• Approach the job with a positive “can do” attitude
• Completes proper incident forms
• Review prior cases and do checkups on clients
• This position requires a High School diploma or GED certificate
• Security training and/or experience in security
• Experience helping or working with homeless population
• Ability to adapt to a fast pace and changing environment

Responsibilities

• Register all new clients using intake folders that include the individual's demographics, income status, and other information about their housing
• Set attainable goals and monitor progress of clients to report to our Case Manager
• Provide assistance with the management of client volunteers
• Routine monitoring of cleanliness in dining area/lounge
• Assist clients with varying needs, i.e. general information, housing, apartment searching, veteran assistance, and referrals
• Use of Clarity via Gulf Coast Partnership Homeless Management Information System (HMIS)
• Follow up and evaluation on progress of clients then report to management on client progression
• Facilitate life-skill groups
• Knowledge of harm reduction, motivational interviewing and trauma-informed care.
• Ability to focus on moving client into Permanent Housing by developing a Housing Plan with clients
• Complete necessary paperwork including incident reports, maintenance requests, notes in CaseWorthy and Clarity (HMIS) and contact supervisor for all necessary instances
• Complies with all applicable training requirements
• Complies with all company safety, personnel and operational policies and procedures
• Complies with work schedule to ensure effective operations of Agency programs.
• Contributes positively as a member of a productive and cooperative team
• Performs other duties as necessary to fulfill the Society of St. Vincent de Paul South Pinellas Inc. Mission

Benefits

• 95% Employer paid Employee only coverage (zero ded, $10 co pay plan)
• 10k Employer paid Basic Life insurance
• 120 hrs. PTO accrued biweekly starting at day 1 of employment
• 13 Paid Holidays to include Employee’s birthday and Date of Hire
• Various retention and referral bonuses
• Flexible schedules in most positions
• 3% Employer match after 6 months
• Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, Hospital, ID Shield, Legal Shield, Additional Life, FSA Medical, and FSA Dependent Care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED