Navigator I

Community Bridges•Phoenix, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services throughout Arizona. It provides prevention, education, and treatment for people experiencing crisis, opioid use disorder, homelessness, and mental illness, using evidence-based models. The Navigator I helps clients succeed by identifying and reducing barriers and connecting them with needed services and resources. The role supports individuals who need additional engagement through outreach, engagement, case management, and ongoing wraparound services. The Navigator maps appropriate next steps and helps individuals access services that support their ongoing success. Working as part of a multidisciplinary team of internal and external stakeholders, the Navigator documents and tracks required patient interactions in accordance with applicable Arizona regulations, provider manuals, accreditation standards, CBI policies and procedures, and program-specific requirements.

Requirements

High school diploma or GED.
At least 12 months of recovery from substance use and/or mental health disorders.
Current Arizona driver's license in good standing.
Clear 39-month Motor Vehicle Record.
Arizona Fingerprint Clearance Card or good-cause exemption.

Nice To Haves

Associate degree or higher in a field related to behavioral health.
One to three years of full-time healthcare-related work experience that provides adequate exposure to behavioral and medical crisis situations.
One to three years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

Identify and reduce barriers to client success and connect clients with needed services and resources.
Conduct outreach and engagement with individuals needing additional support.
Provide case management and ongoing wraparound supportive services.
Determine appropriate next steps and assist individuals in accessing services.
Work with internal and external stakeholders as part of a multidisciplinary team.
Document and track required patient interactions in accordance with applicable regulations, standards, policies, procedures, and program requirements.

Benefits

Generous paid time off accrual, starting with a five-week plan.
Medical, dental, vision, disability, and life insurance.
Supplemental insurance plans, including hospital indemnity and critical illness coverage.
Pet insurance.
Dependent care and health care savings accounts.
401(k) with employer match; 100% vested upon enrollment.
Wellness programs.
Tuition reimbursement and scholarship programs.
Incentives.
Licensure reimbursement options.
Competitive pay rates.
Ongoing training and support, with professional development and growth opportunities.