SATCS, National Operations Manager(MSS-3, Level-12)

Federal Aviation Administration • Vint Hill Farms Military Installation, VA

12d

About The Position

The National Operations Manager (NOM) works at the Air Traffic Control System Command Center. The NOM provides first-line supervision to assigned National Traffic Management Officers (NTMOs) and second-level supervision to specialists. The Air Traffic Manager at the Command Center provides nominal administrative supervision, and performance is evaluated based on the effectiveness with which objectives are achieved.

The NOM oversees resident organizations in operational areas, including contract support, aviation industry representatives, and military liaisons. The role participates directly in traffic management and performs an integral operational role in the separation and control of air traffic in the National Airspace System (NAS). Through subordinate supervisors, the NOM directs a highly technical workforce responsible for tactical and strategic planning and execution of initiatives to maintain safe, expeditious traffic flow and minimize the impact of events affecting the NAS.

The position exercises operational system leadership and is accountable for traffic management initiatives. It analyzes, recommends, and implements national traffic management policies and regulations; directs complex initiatives; and conducts or oversees national conferences to resolve traffic management problems and communicate restrictions and coordinated resolutions. The NOM also ensures required notifications are made for significant equipment outages, newsworthy events, aviation incidents, and special weather events, and reviews work processes to ensure they meet FAA goals, aviation-community needs, and public safety.

The position includes extensive supervisory and managerial responsibilities: training and coaching employees, planning and assigning work, setting priorities and goals, evaluating performance, approving leave and overtime expenses, resolving grievances and complaints, taking or recommending personnel actions, and arranging training and development. The NOM reinforces diversity and EEO policies, supports labor-management partnership, and promotes fair and equitable treatment. The role regularly contacts internal and external stakeholders, including government officials, aviation-industry representatives, military officials, unions, facility staff, and the public. Managers budget and reallocate resources or obtain additional resources as needed.

Employment is subject to U.S. citizenship, applicable Selective Service registration, drug and alcohol testing, and a top-secret security clearance. A managerial or supervisory probationary period may be required. The position is not in a bargaining unit. The selected person may need to file a financial disclosure statement within 30 days of entering duty.

Requirements

• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Must submit an SF-50.
• Must be subject to designated or random drug testing and drug and alcohol testing.
• A top-secret security clearance is required.
• Specialized experience must meet at least one of these criteria: held an FAA 2152-FV-J/FG-14 or above regional or headquarters position for at least 52 weeks; been facility rated or area certified for at least 52 weeks at an ATS facility; or held an MSS position for at least 52 weeks in an ATS facility.
• Applicants must provide separate narrative responses addressing Managerial Selection Factors 1 through 4 and include a reference’s name, title, organization, and phone number.
• Resume must provide detailed information supporting qualifications and answers to the job questionnaire.
• Applications must be received by the announcement closing date.

Responsibilities

• Oversee resident organizations in the facility’s operational areas, including contract support, aviation-industry representatives, and military liaisons.
• Participate in traffic management and support the separation and control of air traffic in the National Airspace System.
• Direct, through subordinate supervisors, a highly technical workforce responsible for tactical and strategic traffic-management planning and execution.
• Exercise operational system leadership and take responsibility for traffic-management initiatives.
• Analyze, recommend, and implement national traffic-management policies and regulations.
• Direct the formulation, implementation, and monitoring of complex traffic-management initiatives.
• Conduct or oversee national telephone conferences to resolve traffic-management problems and communicate restrictions and coordinated resolutions to facilities and service areas.
• Ensure required notifications are made regarding significant equipment outages, newsworthy events, aviation incidents, and special weather events.
• Review work processes to ensure results support FAA goals, aviation-community needs, and the safety of the flying public.
• Train, coach, guide, and build teams among subordinates.
• Plan and assign subordinate work; establish and adjust goals, priorities, and schedules; and evaluate employee performance.
• Approve leave and expenses for overtime, equipment, and personnel; advise on work and administrative matters; and resolve work problems, grievances, and serious complaints.
• Take or recommend disciplinary, selection, transfer, award, bonus, and other personnel actions.
• Identify and arrange developmental and other training for subordinates.
• Communicate and reinforce diversity and EEO policies and programs, and support labor-management partnership and equitable treatment.
• Maintain frequent contact with internal and external customers and stakeholders, including employees, managers, union representatives, government officials, aviation-industry representatives, military officials, and the public.
• Budget and reallocate resources among organizational units, projects, or programs, or acquire additional resources as needed.

Benefits

• Federal employees receive access to a comprehensive benefits package for themselves and their families; specific benefit eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed