SATCS, Operations Supervisor (MSS-2, Level-12)

Federal Aviation Administration•Westbury, NY

About The Position

Serves as an Operations Supervisor in a terminal or en route facility, planning and directing operations within delegated areas of responsibility. Provides first-line supervision to Developmental and Certified Professional Controllers. The Operations Supervisor reports to the Operations Manager, and performance is evaluated based on the effectiveness with which assigned program objectives are achieved. The supervisor oversees Air Traffic Control Specialists carrying out air traffic control assignments within a geographic area. The role includes assigning and prioritizing work, scheduling employees, approving leave, advising and instructing staff on work and administrative matters, evaluating performance, and recommending performance ratings. The supervisor hears and resolves employee complaints and refers group grievances or more serious unresolved complaints to a higher-level manager. The position identifies and arranges employee training, seeks ways to improve production and work quality, adjusts staffing and procedures to accommodate higher-level resource decisions, recommends area goals and objectives, and tracks accomplishments. It also communicates and reinforces diversity and EEO policies and programs, supports the labor-management partnership process, and fosters fair and equitable treatment of all employees.

Requirements

U.S. citizenship is required.
Selective Service registration is required for males born after 12/31/1959.
Must submit an SF-50.
Must meet one of the following specialized-experience alternatives: have held an FAA 2152-FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; or have held an MSS position for at least 1 year (52 weeks) in an ATS facility.
Candidates must provide separate narrative responses addressing MWP Selection Factors 1 through 4.
A selected candidate may be required to complete a one-year probationary period.
A selected candidate may be required to file a financial disclosure statement within 30 days of entry on duty.
The selected person must maintain medical clearance.
Pre-employment or pre-appointment drug screening is required; random drug and/or alcohol testing applies to persons occupying a testing-designated position.
Candidates should have a detailed resume supporting their qualifications and answers to the job questionnaire.

Responsibilities

Supervise Air Traffic Control Specialists responsible for air traffic control assignments within a geographic area.
Plan and assign subordinate employees' work, set priorities, and establish schedules.
Approve leave and provide employees with advice, counsel, and instruction on work and administrative matters.
Evaluate employee performance and recommend performance ratings.
Hear and resolve employee complaints, referring group grievances and more serious unresolved complaints to a higher-level manager.
Identify and arrange developmental and other training for employees.
Find ways to improve production or increase the quality of directed work.
Adjust staffing levels and work procedures to accommodate resource decisions made at higher levels.
Recommend goals and objectives for the area and track accomplishments.
Communicate and reinforce diversity and EEO policies and programs, including in selections, training, and transfers.
Support and participate in the labor-management partnership process.
Foster a work environment in which all employees are treated fairly and equitably.