Supervisory Air Traffic Control Specialist, (NTMO, MSS-2, Level 12)

Federal Aviation Administration•Vint Hill Farms Military Installation, VA

12h

About The Position

Serves as a National Traffic Management Officer (NTMO) at the Air Traffic Control System Command Center (ATCSCC), planning and directing operations in assigned areas of responsibility. Provides leadership and supervision to teams of National Traffic Management Specialists and plays an operational role in the separation and control of air traffic in the National Airspace System (NAS). On an assigned shift, ensures traffic instructions and restrictions are initiated according to established procedures to maintain safe, expeditious traffic flow and minimize the effects of events on the NAS. Resolves complex operational issues and differences among customers, regional facilities, and ATCSCC personnel. Directs Tactical Customer Advocate duties as needed, coordinates operations identified as critical by system users, and coordinates or imposes short- and long-term traffic restrictions. Issues traffic-flow restrictions to manage airspace, hold or reroute aircraft, and distribute traffic equitably across the NAS. Monitors traffic flow, equipment status, airport and weather conditions, and forecasts to manage traffic levels, mitigate delays, and avoid undesirable meteorological conditions. When delegated, manages and supervises the operational floor and exercises supervisory authority over specialists, including work assignments, staffing and schedules, leave approval, performance evaluation, employee development, and discipline. Establishes priorities, advises and coaches employees, resolves complaints, identifies training needs, and seeks improvements in productivity and work quality. Recommends area objectives and tracks results, adjusts staffing and procedures to accommodate resource decisions, and reinforces diversity and EEO policies. Participates in labor-management processes and promotes fair and equitable treatment. Maintains frequent contact with internal and external stakeholders, including employees, managers, union representatives, government officials, aviation industry representatives, and the public. The National Operations Manager provides general administrative and operational supervision. The NTMO also provides team leadership to other NTMOs by setting priorities and delegating tasks.

Requirements

Must be a U.S. citizen.
Selective Service registration is required for males born after December 31, 1959.
Must submit an SF-50.
Must maintain medical clearance.
Must successfully complete applicable security and background requirements; placement requires satisfactory completion or waiver of the required security requirement.
Must meet one of the following specialized experience pathways: have held an FAA 2152-FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); have been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility; or have held an MSS position for at least 1 year (52 weeks) in an ATS facility.
Applicants must provide separate narrative responses addressing MWP Selection Factors 1 through 4 and address the Leadership and Management Dimensions online; failure to do so results in disqualification.
Must submit required forms; forms requiring signature and date must include original signatures.
May be required to complete a one-year supervisory/managerial probationary period.
May be required to file a financial disclosure statement within 30 days of entry on duty.
Subject to pre-employment or pre-appointment drug screening and, for testing-designated positions, random drug and/or alcohol testing.

Responsibilities

Plan and direct operations in assigned areas of responsibility at the ATCSCC.
Provide leadership and supervision to teams of National Traffic Management Specialists.
Ensure traffic instructions and restrictions are initiated according to established procedures to maintain safe and efficient traffic flow.
Resolve complex operational problems and differences among customers, regional facilities, and ATCSCC personnel.
Direct Tactical Customer Advocate duties as necessary and coordinate operations identified as critical by system users.
Coordinate or impose short- and long-term traffic restrictions, including holding and rerouting aircraft to distribute traffic across the NAS.
Monitor traffic flow, equipment status, airport and weather conditions, and traffic forecasts to manage traffic levels, mitigate delays, and avoid undesirable meteorological conditions.
Manage and supervise the operational floor when delegated.
Assign work, establish priorities and schedules, approve leave, and exercise supervisory authority over specialists.
Coach and advise employees, evaluate performance, recommend ratings, resolve complaints, and refer unresolved matters as appropriate.
Identify employee development and training needs and arrange training.
Improve productivity and work quality, and adjust staffing levels and procedures to accommodate resource decisions.
Recommend goals and objectives for the area and track accomplishments.
Communicate and reinforce diversity and EEO policies and participate in labor-management partnership processes.
Maintain frequent contact with internal and external customers and stakeholders.
Provide general supervision and team leadership to other NTMOs by setting priorities and delegating tasks.