About The Position

Serves as an Operations Supervisor in an ATC-12 level en route facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first-line supervision to a team of Developmental and Certified Professional Controllers. The position reports to the Operations Manager and is evaluated based on the effectiveness with which assigned program objectives are achieved. The supervisor oversees Air Traffic Control Specialists carrying out air traffic control assignments within a geographic area. The role includes assigning and prioritizing work, scheduling staff, approving leave, advising and instructing employees on work and administrative matters, evaluating performance, and recommending performance ratings. The supervisor also addresses employee complaints, identifies training needs, improves production and work quality, adjusts staffing and procedures in response to higher-level resource decisions, and recommends and tracks area goals and objectives. Applicants must meet one of the specified specialized-experience pathways: at least one year in an FAA 2152 FV-J/FG-14-or-above regional or headquarters position; at least one year facility-rated or area-certified at an Air Traffic Services facility; or at least one year in an MSS position at an Air Traffic Services facility. Qualification requirements must be met by the vacancy announcement closing date. US citizenship, Selective Service registration when applicable, a current medical, and drug testing are required. A supervisory or managerial probationary period may be required.

Requirements

  • US citizenship is required.
  • Selective Service registration is required for males born after 12/31/1959.
  • Must submit an SF-50.
  • Designated or random drug testing is required; tentatively selected applicants are subject to pre-employment or pre-appointment drug screening.
  • A current medical is required.
  • Must meet one of the following specialized-experience requirements: at least 1 year (52 weeks) in an FAA 2152 FV-J/FG-14-or-above regional or headquarters position; at least 1 year (52 weeks) facility-rated or area-certified at an Air Traffic Services facility; or at least 1 year (52 weeks) in an MSS position at an Air Traffic Services facility.
  • Qualification requirements must be met by the closing date of the vacancy announcement.
  • A one-year supervisory/managerial or other probationary period may be required.

Responsibilities

  • Supervise Air Traffic Control Specialists responsible for air traffic control assignments within a geographic area.
  • Plan and assign subordinate employees’ work; establish priorities and schedules.
  • Approve leave and provide employees with advice, counsel, and instruction on work and administrative matters.
  • Evaluate employee performance and recommend performance ratings.
  • Hear and resolve employee complaints, referring group grievances and more serious unresolved complaints to a higher-level manager.
  • Identify and arrange developmental and other employee training.
  • Identify ways to improve production or the quality of work.
  • Adjust staffing levels and work procedures to accommodate resource decisions made at higher levels.
  • Recommend goals and objectives for the area and track accomplishments.
  • Plan and direct operations within delegated areas of responsibility.

Benefits

  • Federal employee benefits package available to the employee and family; specific benefits depend on position eligibility.
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