Supervisory Air Traffic Control Specialist (T) (Operations Manager, Level 12, MSS-3)

Federal Aviation Administration•Fort Worth, TX

About The Position

Serves as an Operations Manager in a Level 12 TRACON, planning and directing facility operations or multiple support activities such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas. Directs a highly technical workforce providing air traffic control services and/or tactical and strategic support. The work affects the facility’s day-to-day effectiveness and efficiency, the safe, orderly, and expeditious movement of aircraft, and the efficient operation of parts of the aviation industry. The Operations Manager reports to the Air Traffic Manager, and performance is evaluated based on how effectively assigned program objectives are achieved. The position provides training, coaching, and guidance to subordinates; integrates support resources with operational needs; and reviews work processes and organizational performance to ensure the agency’s mission and customer needs are met efficiently. It may require working shifts other than administrative shifts to support air traffic control service. The manager assigns and reviews work, sets priorities and schedules, approves leave, evaluates subordinate performance, arranges training, resolves work problems and grievances, and takes or recommends personnel actions. The role also deals with labor representatives, adjusts staffing and procedures in response to higher-level resource decisions, contributes to facility goals, participates in management and labor-management processes, and promotes fair treatment, teamwork, responsibility, and professionalism. Regular contacts include facility staff, peer managers, union representatives, higher-ranking managers and supervisors, the public, and aviation-industry representatives. Candidates must meet the stated specialized experience and managerial selection requirements. The position requires U.S. citizenship and a background investigation; additional conditions may include a probationary period and a financial disclosure filing. The assignment is temporary, not to exceed one year, and may be terminated, extended, or made permanent without further competition.

Requirements

U.S. citizenship is required.
Selective Service registration is required for males born after December 31, 1959.
Must submit an SF-50.
Must complete and receive favorable adjudication of a Moderate Risk (5) background investigation before appointment, unless a waiver is obtained; subject to reinvestigation every five years.
Must meet at least one specialized-experience path: have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); have been facility rated or area certified for at least 1 year at an Air Traffic Services facility; or have held an MSS position for at least 1 year at an Air Traffic Services facility.
Must also have held an MSS-2 or a 2152 FG-14 position or above for at least 1 year (52 weeks) in an Air Traffic Services facility.
Qualifications must be met by the announcement closing date.
Applicants must address all four FAA Managerial Selection Factors or they will be disqualified from further consideration.
A one-year probationary period may be required.
The selectee may be required to file a financial disclosure statement within 30 days of entry on duty.
Must comply with FAA restrictions on certain outside employment and financial investments in aviation-related companies.

Responsibilities

Plan and direct Level 12 TRACON operations or multiple facility support activities.
Direct a technical workforce providing air traffic control services and/or tactical and strategic support.
Provide training, coaching, and guidance to subordinates and facilitate team building.
Integrate support resources with operational needs, potentially working non-administrative shifts.
Review work processes and organizational performance to ensure mission and customer needs are met efficiently.
Assign and review work; plan schedules, set priorities, and approve leave.
Evaluate subordinate performance and ensure equitable performance standards and ratings.
Identify and arrange developmental and other training for subordinates.
Resolve work problems, group grievances, and serious employee complaints; take disciplinary actions as appropriate.
Recommend or approve selections, transfers, and awards.
Work with labor representatives on workforce issues and participate in labor-management processes.
Adjust staffing levels and procedures in response to resource decisions made at higher levels.
Contribute to facility goals and objectives and serve on the management team to improve performance and meet strategic goals.
Promote responsibility, professionalism, teamwork, and fair and equitable treatment.
Maintain frequent contact with internal and external customers, including employees, management, union representatives, the public, and aviation-industry representatives.