About The Position

Serves as an Operations Supervisor in an ATC-11 level en route facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first-line supervision to a team of Developmental and Certified Professional Controllers. The position reports to the Operations Manager, and performance is evaluated based on the effectiveness with which assigned program objectives are achieved. The supervisor oversees Air Traffic Control Specialists carrying out air traffic control assignments in a geographic area. The role includes assigning and prioritizing work, scheduling, approving leave, advising and instructing employees on work and administrative matters, evaluating performance, and recommending performance ratings. The supervisor also addresses employee complaints, arranges training, seeks improvements to production and work quality, adjusts staffing and procedures to accommodate higher-level resource decisions, and recommends and tracks area goals and objectives.

Requirements

  • U.S. citizenship is required.
  • Selective Service registration is required for males born after December 31, 1959.
  • Must submit an SF-50.
  • Must have a current medical certification.
  • Must meet at least one specialized-experience pathway: hold an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); have been facility rated or area certified for at least 1 year (52 weeks) at an Air Traffic Services facility; or have held an MSS position for at least 1 year (52 weeks) in an Air Traffic Services facility.
  • Qualification requirements must be met by the vacancy announcement closing date.
  • May be required to complete a one-year supervisory/managerial probationary period.
  • Subject to designated or random drug testing and pre-employment or pre-appointment drug screening.

Responsibilities

  • Supervise Air Traffic Control Specialists responsible for air traffic control assignments within a geographic area.
  • Plan and assign subordinate employees’ work, establish priorities, and set schedules.
  • Approve leave and provide employees with advice, counsel, and instruction on work and administrative matters.
  • Evaluate employee performance and recommend performance ratings.
  • Hear and resolve employee complaints; refer group grievances and more serious unresolved complaints to a higher-level manager.
  • Identify and arrange developmental and other training for employees.
  • Find ways to improve production or increase the quality of directed work.
  • Adjust staffing levels and work procedures to accommodate resource decisions made at higher levels.
  • Recommend goals and objectives for the area and track accomplishments.

Benefits

  • Federal employee benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
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