Air Traffic Control Specialist, Support Specialist (MSS-1, Level 12)

Federal Aviation Administration • Des Moines, WA

6d

About The Position

Serves as a Staff Support Specialist (MSS-1) in the Western Service Center, Operations Support Group, providing guidance and support to Terminal and/or EnRoute facilities. The role provides tactical, strategic, and administrative support across multiple program areas, including training, quality control and assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management, safety reporting, and other locally identified specialties.

The work requires comprehensive knowledge of air traffic control and familiarity with the components of the National Airspace System. The specialist applies that knowledge to analyze and evaluate operations and to develop methods, studies, approaches, and procedures. The role also requires knowledge of agency-wide programs and facility goals and objectives, along with the ability to communicate clearly and adapt messages to the audience. Hardware/software experience is desirable but not required. Some travel is required.

Requirements

• U.S. citizenship is required.
• Must have held an FAA 2152 FG-14 or above regional or headquarters position for at least one year (52 weeks); or have been facility rated or area certified for at least one year in an air traffic services facility; or have held an MSS position for at least one year in an air traffic services facility.
• Qualifications must be met by the vacancy announcement closing date.
• Must submit an SF-50 and form 3330-43-1.
• Selective Service registration is required for males born after December 31, 1959.
• Must complete and receive favorable adjudication of a Moderate Risk Background Investigation (Tier 2) before appointment, unless a waiver is obtained.
• A one-year probationary period may be required.
• The selectee may be required to file a financial disclosure statement within 30 days of entry on duty.

Nice To Haves

• Hardware/software experience is desirable but not required.

Responsibilities

• Maintain or improve operational materials and resources within assigned specialty areas.
• Communicate within and between facilities, lines of business, and industry stakeholders.
• Recommend projects and studies in consideration of available resources and facility goals and objectives.
• Apply expertise to complete projects, studies, and facility reports.
• Analyze and evaluate the effectiveness of equipment, facilities, and procedures.
• Conduct investigations and evaluations, and brief facility personnel.
• Develop methods to improve customer service and the quality of support provided.
• Collaborate across facilities, provide feedback, and consult with other Staff Support Specialists regardless of duty location.
• Perform duties outside the facility when appropriate to grade and experience.
• Provide tactical, strategic, and administrative support across assigned program areas.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
• Pay retention may be available for eligible Career Enhancement/Career Progression selectees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed