Serves as a Staff Support Specialist (MSS-1) at a Level 6 facility, providing tactical, strategic, and administrative support across multiple program areas. These may include training, quality control and assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management and reporting, and other locally identified specialties. The position requires comprehensive knowledge of the air traffic control field and familiarity with the components of the National Airspace System. The specialist applies this knowledge to analyze and evaluate operations and to develop methods, studies, approaches, and procedures. The specialist must understand agency-wide programs and facility goals and objectives, communicate clearly to varied audiences, and may travel. Hardware and software experience is desirable but not required. The specialist maintains or improves operational materials and resources in assigned specialty areas; communicates within and between facilities and with lines of business and industry; recommends projects and studies in light of available resources and facility objectives; and applies expertise to complete projects, studies, and reports. The specialist evaluates equipment, facilities, and procedures, conducts investigations and evaluations, briefs facility personnel, and develops methods to improve customer service and support quality. The role includes collaboration and consultation with Staff Support Specialists at other duty locations and may involve duties outside the facility commensurate with grade and experience.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed