Air Traffic Control Specialist (Support Specialist)
About The Position
Serves as a Staff Support Specialist (MSS-I) at a terminal facility, providing tactical, strategic, and administrative support across multiple program areas. These may include training, quality control and assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management and reporting, and other locally identified specialties. The position requires comprehensive knowledge of air traffic control and the integral components of the National Airspace System. The specialist applies this knowledge to analyze and evaluate operations and develop methods, studies, approaches, and procedures. The specialist maintains or improves operational materials and resources, communicates across facilities and lines of business, recommends and completes projects and studies, evaluates equipment and procedures, conducts investigations, briefs facility personnel, and develops ways to improve customer service and support. Work is planned and completed independently, with results evaluated for effectiveness and outcomes in assigned program areas. Some travel is required. Duties outside the facility may be performed commensurate with grade and experience.
Requirements
- U.S. citizenship is required.
- Selective Service registration is required for males born after December 31, 1959.
- Must submit an SF-50.
- Must meet one of the following specialized experience requirements: at least 1 year (52 weeks) in an FAA 2152 FV-J/FG-14 or above regional or headquarters position; at least 1 year (52 weeks) facility rated or area certified at an ATS facility; or at least 1 year (52 weeks) in an MSS position at an ATS facility.
- Qualifications must be met by the announcement closing date.
- Resume must provide detailed information supporting qualifications and questionnaire answers.
- Selection is contingent on waiver or satisfactory completion of security requirements.
Nice To Haves
- Hardware/software experience is desirable.
Responsibilities
- Maintain or improve operational materials and resources within assigned specialty areas.
- Communicate within and between facilities and with other lines of business and industry.
- Recommend projects and studies, taking available resources and facility goals into account.
- Apply expertise to complete projects, studies, and facility reports.
- Analyze and evaluate the effectiveness of equipment, facilities, and procedures.
- Conduct investigations and evaluations, and brief facility personnel.
- Develop methods to improve customer service and the quality of support provided.
- Collaborate with facilities and consult with other Staff Support Specialists, regardless of duty location.
- Plan, design, and complete work assignments independently.
- Provide support in program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, operational automation, military operations, security operations, and safety management.
Benefits
- Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
