Air Traffic Control Specialist (Staff Support Specialist )

Federal Aviation Administration•Fort Worth, TX

About The Position

Serves as a Service Center Staff Support Specialist (MSS-1), providing tactical, strategic, and administrative support across program areas such as training, quality control and assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management, safety reporting, and other locally identified specialties. The position requires comprehensive knowledge of air traffic control and familiarity with the components of the National Airspace System. The specialist applies this knowledge to analyze and evaluate operations and to develop methods, studies, approaches, and procedures. The role also requires knowledge of agency-wide programs and facility goals and objectives, along with the ability to communicate clearly to varied audiences. Hardware and software experience is desirable but not required. Some travel is required. The specialist works independently to plan, design, and complete assignments. Work is technically authoritative and generally accepted without change, and is evaluated based on results and effectiveness in assigned program areas. Depending on the organizational structure, the position reports to a Team Manager or Group Manager, who provides administrative direction for assignments within broadly defined missions or specialty areas. Duties outside the facility may be performed commensurate with grade and experience.

Requirements

Must be a U.S. citizen.
Selective Service registration is required for males born after 12/31/1959.
Must submit an SF-50.
Must complete and receive favorable adjudication of a Moderate Risk (5) background investigation before appointment, unless a waiver is obtained; subject to reinvestigation every five years.
Must meet one of the following specialized experience requirements by the announcement closing date: at least 1 year (52 weeks) in an FAA 2152 FV-J/FG-14 or above regional or headquarters position; at least 1 year (52 weeks) facility rated or area certified at an ATO facility; or at least 1 year (52 weeks) in an MSS/TMC position at an ATO facility.
Resume must include detailed information supporting qualifications and questionnaire answers, including official title, grade, and series in work history.

Nice To Haves

Hardware/software experience is desirable but not required.

Responsibilities

Maintains or improves operational materials and resources within assigned specialty areas.
Communicates within and between organizations, lines of business, and industry.
Recommends new projects and studies while considering available resources and organizational goals and objectives.
Applies expertise to complete projects, studies, and facility reports.
Analyzes and evaluates the effectiveness of equipment, facilities, and procedures.
Conducts investigations and evaluations and briefs facility personnel.
Develops methods to improve customer service and the quality of support provided.
Collaborates among facilities, provides feedback, and consults with other Staff Support Specialists regardless of duty location.
May perform duties outside the facility, commensurate with grade and experience.
Plans, designs, and independently completes work assignments.