National Operations Center Officer - Augusta, GA

Sizemore • Augusta, GA

1d • Onsite

About The Position

The National Operations Center (NOC) Officer for Sizemore, Inc. assists the NOC Manager and Supervisor with daily operations by monitoring and reviewing multiple systems and software programs. Most work is performed in a climate-controlled building. The role may also require occasional operation of a company motor vehicle to distribute or pick up materials, subject to an accepted motor vehicle record (MVR). The officer supports local branch administrative requirements and represents Sizemore at professional, academic, or civic activities when requested. Continued employment is dependent on passing background and employment verification checks, an MVR check if driving, and pre-employment and random drug screens. The position is scheduled Tuesday through Friday, 11:00 p.m. to 7:00 a.m., at $18.00 per hour. Sizemore, Inc. provides equal employment opportunities and prohibits discrimination and harassment in employment.

Requirements

• Be at least 18 years of age.
• Have dependable transportation.
• Submit to and pass required administrative, background, and drug testing.
• Have hearing and eyesight within the normal range.
• Be available to work dayshift, nightshift, weekends, and holidays.
• Be proficient in Microsoft Office and able to multitask.
• Be willing to participate in scheduled training sessions and meetings.
• Work in harmony with others and demonstrate problem-solving skills and initiative.
• Read and comprehend English-language policies, procedures, rules, and regulations, whether written or spoken.
• Use English effectively and communicate pleasantly and professionally in a customer-service tone with internal and external customers.
• Demonstrate patience, tact, a cheerful disposition, enthusiasm, diplomacy, and professionalism.
• Adhere to Sizemore and applicable jobsite safety requirements.
• Possess initiative and sound judgment when evaluating and responding to situations.
• Have a high school diploma or GED.
• Be able to ascend and descend stairs without assistance and walk at customer sites, including stairs, without restrictions.
• Be able to lift and carry 25 pounds periodically and sit, stand, walk, bend, stoop, speak effectively, and listen for understanding throughout the workday.
• Maintain high attention to detail and cope with mental demands, prioritize, and process information quickly, accurately, and clearly.
• Pass a criminal background check and employment verification; provide an acceptable clean MVR if driving; and pass pre-employment and random employment drug screens.

Nice To Haves

• Bilingual ability.
• A college or vocational school degree.
• At least 2 years of experience in a similar position (preferred).
• Ability to provide an accepted MVR if required to operate a company motor vehicle.

Responsibilities

• Assist the NOC Manager and Supervisor with the daily operation of the National Operations Center.
• Monitor multiple systems, including company and client security cameras, vehicle tracking, social media threat detection, employee touring software, and severe weather detection.
• Answer incoming phone calls, route calls to appropriate staff, and take detailed messages as needed.
• Follow and communicate all safety rules and regulations.
• Represent Sizemore, Inc. at professional, academic, and/or civic activities as requested.
• Support the local branch office with corporate and administrative requirements.
• Perform other assigned tasks as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED