National Leasing Specialist - Student Housing

Coastal Ridge•Columbus, OH

About The Position

The National Leasing Specialist supports leasing production and marketing across Coastal Ridge Real Estate’s student housing portfolio by visiting communities across the United States. The position serves as a lead-by-example leasing specialist, executes leasing standards, supports customer service at assigned communities, and helps guide on-site teams in leasing and marketing efforts. The role requires approximately 90–100% travel, with the posting also stating that travel will be required 100% of the time.

Requirements

High school degree or equivalent required.
Previous experience as a Student Leasing Manager or Assistant Property Manager required.
Must live within close proximity to a major airport.
Must be willing and able to travel 90–100% of the time.
Demonstrated ability to achieve leasing goals, close sales, and influence others through sharing knowledge.
Ability to provide and promote positive, friendly customer service and build long-term relationships with residents, prospects, and vendors.
Ability to take responsibility for mistakes, address them promptly, and respond to complaints in a timely and empathetic manner.
Ability to work effectively and flexibly with coworkers, communicate issues and challenges, listen, compromise, and seek feedback.
Ability to plan and meet deadlines and manage tasks in a fast-paced environment with multiple stakeholders.
Strong attention to detail and ability to review work for accuracy.

Nice To Haves

Bachelor’s degree preferred.
Previous experience leasing at multiple properties and in multiple markets preferred.
Previous experience in both luxury conventional housing and student housing preferred.
Experience with Entrata preferred.
Candidates in the East, Midwest, or Southeast United States are strongly preferred.

Responsibilities

Participate in all aspects of leasing, including entering leads into Entrata, contacting and following up with prospects, greeting prospects, giving tours, closing sales, and assisting with applications and leases.
Ensure lease agreements are properly prepared and executed and screening procedures are completed.
Monitor and participate in the resident renewal process.
Maintain the clubhouse, model, and tour routes to a high standard of cleanliness.
Drive individual and group leasing targets and collaborate with the Senior National Leasing Specialist on opportunities and threats.
Research competitors and maintain updated records of market offerings to strengthen knowledge of the competitive landscape.
Develop an in-depth understanding of each property, including its selling points, common prospect objections, leasing trends, traffic patterns, and product availability.
Work as a full-time member of the on-site office team and support community customer service efforts.
Coordinate and participate in site marketing efforts and events to generate prospect interest and support resident retention.
Guide the leasing team’s leasing and marketing efforts, set expectations, and provide the tools and resources needed for success.
Complete other tasks as directed and assigned.
Travel to student apartment communities across the United States, as required.