National Floating Leasing Consultant

LyvWell Apartments•Dallas, TX

About The Position

The National Floating Leasing Consultant is a customer-focused sales professional who supports leasing performance across multiple multifamily communities within an assigned market. The role travels up to 75% of the time to provide flexible leasing coverage, strengthen prospect engagement, support occupancy and revenue goals, and deliver consistent customer experiences. The consultant partners with onsite teams to manage leads, conduct tours, close leases, and oversee the leasing process from initial inquiry through move-in. This role requires adaptability, self-motivation, sales focus, and the ability to quickly learn different communities, markets, teams, and leasing strategies. The position reports to the Director of Leasing and/or Area Leasing Managers within the Marketing department. Travel may include visits between assigned communities and overnight stays, depending on market assignments and business needs. The schedule must be flexible, including evenings and weekends based on business needs and community traffic.

Requirements

High school diploma or GED.
2–3 years of general sales and customer service experience, including demonstrated success working toward sales goals in a fast-paced environment.
2–3 years of previous leasing experience in the multifamily property management industry.
Valid driver’s license, required based on travel requirements and assigned market.
Reliable transportation sufficient to travel between assigned communities, where applicable.
Ability to travel up to 75% of the time; overnight travel may be required depending on market assignments and business needs.
Ability to maintain a flexible schedule, including evenings and weekends, based on business needs and community traffic.

Nice To Haves

Associate degree, preferably in Customer Service, Hospitality, Business, Marketing, Real Estate, or a related field.
Experience working across multiple locations, communities, markets, or customer-facing environments.

Responsibilities

Deliver exceptional customer service to prospects and residents across multiple communities and build rapport by understanding their housing needs and preferences.
Guide prospects through the apartment search, application, screening, leasing, and move-in process; respond promptly to inquiries and follow up consistently.
Provide flexible leasing coverage during staffing gaps, high-volume periods, employee absences, and other business needs.
Generate leases by communicating community features, amenities, services, pricing, and lifestyle offerings; conduct personalized property and apartment tours and use sales and closing techniques.
Match prospects with available homes, floor plans, pricing, and amenities; encourage qualified prospects to apply and complete the leasing process.
Maintain knowledge of assigned communities, availability, rates, concessions, amenities, competitive properties, neighborhoods, and market conditions.
Collaborate with onsite teams and Area Leasing Managers on strategies to improve occupancy, conversion, leasing velocity, and rent growth; work toward individual and community leasing goals.
Manage leads and the leasing process through the designated CRM and property systems; complete follow-ups, tasks, and activity documentation accurately and on time.
Process applications, communicate screening results, prepare and send leases, collect required documentation, and complete leasing paperwork in accordance with policies and procedures.
Coordinate move-ins, assist with resident leasing requests, and inspect apartment homes before move-in when assigned; communicate outstanding readiness items to the appropriate onsite team.
Ensure leasing activities comply with company policies, Fair Housing requirements, and applicable federal, state, and local laws.
Travel to assigned communities, learn and communicate each community’s selling points, and provide supplemental leasing support for lease-ups, stabilization, high-vacancy communities, and other business priorities.
Partner with community and marketing leadership, share market intelligence, and communicate recommendations to improve leasing processes, prospect experience, and sales performance.