National Director, Product Management, Digital Products

American Heart Association • Dallas, TX

1d • Hybrid

About The Position

The American Heart Association has an exciting opportunity for a National Director, Product Management, Digital Products! This individual will be a strategic leader responsible for driving the vision, strategy, and execution of the digital product platform portfolio for the Mission Aligned Businesses. This position will work in a hybrid setting (in office 2-3 days a week and as needed) in our Dallas office. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn , Instagram , Facebook , X , and at heart.jobs .

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience
• Eight (8) – Twelve (12) years demonstrated experience.
• Validated years of progressive experience in product management, with two (2) years in a leadership role.
• Including proven track record of successfully launching and managing products throughout their lifecycle.
• Strong critical thinking, problem-solving, and decision-making skills.
• Excellent leadership and team management capabilities, with a focus on mentorship and development.
• Outstanding communication and interpersonal skills to build relationships with partners and customers.
• Data-driven mindset with experience in using analytics to drive product decisions.
• Familiarity with agile methodologies and product management tools.

Nice To Haves

• Master's degree or MBA is preferred.
• Industry knowledge and experience in Healthcare is advantageous.

Responsibilities

• Collaborating with cross-functional teams to innovate, develop, and launch the digital platforms and products that align with the company's goals and market needs.
• Designing the future Product Management organization, and will be initially directly driving, and evolving to a player-coach of the team.
• Collaborate with stakeholders to define and communicate the product vision, strategy, and roadmap that align with the company's overall business objectives.
• Conduct market research, competitive analysis, and customer feedback to identify trends, opportunities, and user needs.
• Drive innovation by exploring new product ideas, features, and enhancements that meet market demands.
• Hire, lead and mentor a team of product managers, providing guidance, mentoring, and professional development opportunities.
• Foster a collaborative and high-performance product management culture within the team and across the organization.
• Set clear goals and expectations, and empower the team to deliver results.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to create and prioritize product roadmaps.
• Ensure designs incorporate Voice of Customer (VoX) and ensure testing with customers is incorporated
• Define and handle product requirements, user stories, and feature backlogs, ensuring alignment with business objectives and user needs.
• Make data-driven decisions to prioritize features and enhancements based on customer feedback, market trends, and business impact.
• Coordinate with the Engineering teams to monitor the end-to-end product development lifecycle, from concept to launch, ensuring products are delivered on time and within scope.
• Work closely with engineering and design teams to ensure successful product development, quality assurance, and timely release.
• Coordinate with marketing, sales, operations and support to ensure successful launches.
• Maintain a deep understanding of customer needs and struggles through direct interactions, feedback analysis, and market insights.
• Cultivate positive relationships with key customers and partners to gather input and validate product direction.
• Define key performance indicators (KPIs) to measure product success and monitor product performance post-launch.
• Regularly analyze data and user feedback to iterate on product features and optimize user experience.
• Foster transparent communication across departments, ensuring a shared understanding of product strategies, goals, and updates.
• Collaborate with the executive leadership team to present product plans, status updates, and recommendations.

Benefits

• medical, dental, vision, disability, and life insurance
• a robust retirement program that includes an employer match and automatic contribution
• employee assistance program
• employee wellness program
• telemedicine, and medical consultation
• Paid Time Off (PTO) at a minimum of 16 days per year
• 12 paid holidays off each year
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior