National College Leadership Program- Phoenix
About The Position
The National College Leadership Program (NCLP) is a 5-month Manager in Training program designed for individuals interested in a career in operations management or sales. The program typically starts in July and prepares participants for immediate placement into an operations, production, or sales manager role within Encore's nationwide network of 2,100 venues. Encore is a global event production company that creates live-event solutions connecting and inspiring people worldwide. With a customer-first mindset and a hospitality focus, Encore offers a comprehensive range of event production services. The company has experienced significant growth, expanding its solutions to include in-person, virtual, and hybrid event experiences. The NCLP offers development opportunities, mobility, rewards, and an energizing culture, referred to as 'Focus on You'. Participants will join a team that produces events for major companies, with support and training provided through cutting-edge technology, blended learning, and role-based development programs.
Requirements
- 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
- At least 1 year of related professional work experience or a combination of employment/internships.
- Strong interest in a management career with the opportunity for advancement and promotion.
- Excellent communication, listening, and presentation skills.
- Effective leadership abilities and customer satisfaction focus.
- Technical aptitude demonstrated through interest and exposure to new technology.
- Ability to work at a hotel location within major metro markets.
- Flexibility to relocate.
Nice To Haves
- Prior experience in management, operations, technology and/or hospitality is a plus.
Responsibilities
- Manage floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development.
- Achieve the overall goals of the organization through effective workforce and inventory cost control.
- Guide customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.
- Utilize all available tools to ensure maximum event and revenue capture from assigned customer base.
Benefits
- health insurance
- 401K plan
- base salary
- bonus incentive upon placement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
