National College Leadership Program Trainee- Denver

Encore Global•Scottsdale, AZ

8d•$57,784 - $577,841•Hybrid

About The Position

Encore is seeking individuals interested in a career in operations management or sales through its National College Leadership Program (NCLP). This 5-month Manager in Training program, typically starting in July, prepares individuals for immediate placement into an operations, production, or sales manager role within Encore's nationwide network of 2,100 venues. The program offers development opportunities, mobility, rewards, and an energizing culture. Trainees will gain experience in live-event solutions, connecting and inspiring people globally, with a focus on customer-first and hospitality. Encore supports customers through every step of event planning and management, with a global footprint in over 20 countries, extending solutions for in-person, virtual, and hybrid event experiences. The program emphasizes cutting-edge technology, blended learning, and role-based development.

Requirements

4-year college graduate with a BA/BS degree required.
At least 1 year of related professional work experience or a combination of employment/internships.
Strong interest in a management career with the opportunity for advancement and promotion.
Excellent communication, listening, and presentation skills.
Effective leadership abilities and customer satisfaction focus.
Technical aptitude demonstrated through interest and exposure to new technology.
Ability to work at a hotel location within major metro markets.
Flexibility to relocate.

Nice To Haves

Preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
Prior experience in management, operations, technology and/or hospitality is a plus.

Responsibilities

Participate in Technical, Operations and Sales rotations.
Engage in hands-on learning in venues alongside field leaders.
Complete instructor-led training at the corporate office in Chicago, IL.
Obtain certifications through online courses from ENCORE University Academies (Leadership, Technical, Operations, Sales, and Service).
When placed in an Operations Manager role: manage floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development, and achieve overall organizational goals through effective workforce and inventory cost control.
When placed in a Sales Manager role: guide customers through event experiences, identify solutions to meet their goals and objectives, resulting in a compelling event experience, and utilize all available tools to ensure maximum event and revenue capture from assigned customer base.