National College Leadership Program Trainee- Denver

Encore Global•Scottsdale, AZ

8d•Onsite

About The Position

The National College Leadership Program (NCLP) is a 5-month Manager in Training program designed for individuals interested in a career in operations management or sales. Upon successful completion, participants are prepared for immediate placement into an operations, production, or sales manager role within Encore's nationwide network of venues. The program emphasizes development opportunities, mobility, rewards, and an energizing culture, providing support and training through cutting-edge technology, blended learning, and role-based development programs. Trainees will gain hands-on experience through technical, operations, and sales rotations, alongside field leaders. Training includes instructor-led sessions at the corporate office in Chicago, IL, and online courses from ENCORE University Academies.

Requirements

4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
At least 1 year of related professional work experience or a combination of employment/internships.
Strong interest in a management career with the opportunity for advancement and promotion.
Excellent communication, listening, and presentation skills.
Effective leadership abilities and customer satisfaction focus.
Technical aptitude demonstrated through interest and exposure to new technology.
Ability to work at a hotel location within major metro markets.
Flexibility to relocate.

Nice To Haves

Prior experience in management, operations, technology and/or hospitality is a plus.

Responsibilities

Manage floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development.
Achieve the overall goals of the organization through effective workforce and inventory cost control.
Effectively guide customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.
Utilize all available tools to ensure maximum event and revenue capture from assigned customer base.