National Business Support Specialist - Minneapolis, MN

KEYENCE CORPORATION OF AMERICA•Minneapolis, MN

16h•Onsite

About The Position

KEYENCE is hiring a National Business Support Specialist to support the smooth operation of its sales offices nationwide. This service-oriented role supports sales and administrative functions, helps develop business opportunities, and contributes to a positive customer and office experience. The position is based in the Minneapolis, Minnesota sales office and includes monthly travel to other KEYENCE offices, usually involving one to two overnight stays. Total compensation is listed as $69,427, comprising a $53,440 base salary and a performance-based annual bonus target of $15,987, paid quarterly. The specialist supports sales-office development, handles customer inquiries and internal requests, coordinates training and office events, and maintains internal customer and company data. The role requires a bachelor's degree, strong organizational and communication skills, proficiency with Microsoft Office, and the ability to lift up to 30 pounds and manage office deliveries. Previous customer service or sales support experience is preferred. KEYENCE describes itself as a global leader in factory automation and quality assurance solutions, recognized by Forbes as one of the World's Most Innovative Companies. The company offers medical, dental, and vision benefits, a 401(k) match, approximately four weeks of PTO in the first full year, and a promote-from-within culture with opportunities for base and bonus increases. KEYENCE is an at-will, Equal Opportunity Employer.

Requirements

Bachelor's degree required.
Strong organizational and time management skills.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
High attention to detail and accuracy.
Ability to lift up to 30 lbs.
Willingness to travel monthly, including one to two overnight stays.

Nice To Haves

Previous experience in customer service or sales support.

Responsibilities

Drive sales culture and support office development to create new business opportunities.
Maintain a positive and productive office environment.
Participate in and present during office meetings.
Manage inbound customer calls and emails related to technical support.
Coordinate and facilitate internal and external training events at customer sites.
Organize office events, including the annual holiday party.
Travel monthly to other KEYENCE offices, with one to two overnight stays, to support national initiatives.
Research and share relevant local company news to support sales efforts.
Maintain and update internal systems with customer and company data.
Process internal customer requests efficiently and accurately.
Manage office deliveries.